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StaxUP Storage

4.4
  • Self Storage
  • San Diego, CA

About this business

Consumer ServicesSelf Storage

Location details

4835 Pacific Hwy, San Diego, CA, 92110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.4324 reviews
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Aj J.'s profile image
Aj J. 
rating
2 months ago

Clean cheap storage and the ladies in the office always are friendly! The Gate hours are good, and close to the airport 

Business response:

Thank you for the great review, Nicole! We’re glad to hear you appreciate the clean, affordable storage and the friendly service from our office team. It’s also great to know our convenient location near the airport and gate hours work well for you. Thanks for choosing StaxUP Storage! Cheers, StaxUP Storage - Pacific Highway 

Michael M.'s profile image
Michael M. 
rating
3 months ago

Love this storage! I have 2 storage units and 2 parking spaces! Make sure to as for Kristine. She always takes good care of me with finding best options for me! Great price for value! 

Business response:

Thanks for the great review, Michael! We love hearing from our customers – especially when our staff and storage services can make a positive difference for them. We know all our team members put a lot of work into providing our customers with the excellent service they deserve, so we'll be sure to pass on your kind words! Cheers, StaxUP Storage - Pacific Highway 

Dan N.'s profile image
Dan N. 
rating
2 months ago

Bad business stay far away...Business good staff far far far from fair. Owners cheap but a great guy. He just can't get good help or maybe he expects to much. I get it you want money and pay nothing on up keep it make the money machine spin well it just doesn't work that way and you find empty units as there are 

Business response:

Thank you for sharing your feedback, Dan. We’re sorry to hear that your experience did not meet expectations. At StaxUP Storage, we work hard to provide fair service and maintain our facilities for all of our customers. If you have specific concerns, we would welcome the opportunity to discuss them directly and see how we can help. Please feel free to contact our office so we can review your experience further. Best, StaxUP Storage - Pacific Highway 

Wes L.'s profile image
Wes L. 
rating
a year ago

I was recently having trouble entering my unit and Leah at the front desk was very helpful, friendly, and professional! Would highly recommend this establishment based off of the customer service provided! 

Business response:

Thank you so much for the 5 stars, Wes! We really value your business and try to show that by providing you with the excellent customer service you deserve. Thank you for taking time out of your day to share your experience with our storage facility. Cheers, StaxUP Storage - Pacific Highway 

Nicole M.'s profile image
Nicole M. 
rating
a year ago

Convenient storage facility located underneath the 8 freeway in point Loma. The price I paid for the storage is pretty decent. It's not a 24-hour facility but they do keep the storage area unlocked until 10:00 p.m. at night which is pretty good. There are no elevators for the second floor but thankfully it's just one staircase which isn't that much. I've been using the stars now for about 3 months with no complaints. Hopefully that carries on! 

Business response:

We are so happy you enjoyed your self storage experience with us, Nicole. Thank you for the 5 stars! Cheers, StaxUP Storage - Pacific Highway 

Robert Jude C.'s profile image
Robert Jude C. 
rating
2 years ago

Love this place! Joe was super friendly at the office and had a great time chatting! He helped me find exactly what I was looking for and let me look for the exact storage unit before I reserved it. The value for the unit was also super affordable. 

Business response:

Thank you for your review, Robert. We're glad we hit the mark assisting you and your storage needs. We're committed to providing excellent customer service and are happy to hear about your experience. Cheers, StaxUP Storage - Pacific highway 

Charles M.'s profile image
Charles M. 
rating
2 years ago

Just moved into town and was looking to get a small storage space to store some things that I don't always need in my home. Found StaxUp online and their prices were on the cheaper side so we made an appointment to get a space set up. My partner and I made sure to arrive before their main office closed, we got there 30 minutes before closing and Jeff in the main office rolled his eyes when we told him we wanted to get a storage space and asked us 'you really want to get one right now? We close at 5pm' and then proceeded to t... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Charles. We set a high standard for ourselves and our storage facility, and we regret to hear that standard was not met in your interaction with us. Sincerely, StaxUP Storage - Pacific Highway 

William D.'s profile image
William D. 
rating
2 years ago

excellent location new ownership the manager (i assume) a tall woman is highly competent/friendly/helpful/professional love this place 

Business response:

Thank you for the positive rating, William! Our goal is to continue to provide a 5-star experience for you. We appreciate you and your business. Cheers, StaxUP Storage - Pacific Highway 

You B.'s profile image
You B. 
rating
3 years ago

I came from out of town for a conference and needed a place to store my vehicle safely. After doing storage comparisons in San Diego, and calling around to see who had a spot to rent, I landed here. I was able to reserve online which gave me piece of mind. When I arrived it looked run down, but seeing the barbed wire, and gated entrance I felt better. Locked up and aadw right? During check in, I asked about the security cameras. He said "were going to get new ones." Later I realized this could mean they're not functioning an... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, You. We set a high standard for ourselves and our storage facility, and we regret to hear that standard was not met in your interaction with us. Sincerely, StaxUP Storage - Pacific Highway 

Frequently asked questions about StaxUP Storage

How is StaxUP Storage rated?

StaxUP Storage has a 4.4 star rating with 324 reviews. 

When is StaxUP Storage open?

StaxUP Storage is open now. It will close at 5:00 p.m.