StaxUP Storage

Emily A. 

on Yelp

7 years ago

CROOKS! DO NOT RENT A UNIT HERE! Unfortunately my boyfriend and I learned the hard way. We rented a unit here for and only went with them because of the location. Spend the extra 20 bucks a month go with a reputable company. Not only is the site sketchy and we would NEVER go to our storage unit after dark due to the excessive loitering out front, but the maintenance of the place is completely neglected. After renting with them for 10 months, we went to pay rent asking if we could prorate for an extra day instead of paying fo... read more

Virginia D. 

on Yelp

7 years ago

I rented a storage unit there for 2 years. I finlly got an apt. And moved my things into it. they said they needed a key to my storage unit for the State because they where under the hwy. They stold over $2000.00 worth of my things. i guess sence I had been there so long I would not ever move my things out. Do not rent here. Also there was damage to my things because of mice. I wrote to these people and sent 3 e mails to all their locations and did not recieve word one. Not we will look into it. Nothing nada. Now it is time... read more

Ray W. 

on Yelp

8 years ago

I closed my old unit about 2 years ago, but returned to rent again about a year ago. Everything has remained as stated in my previous review. I have seen the staff remain friendly, courteous, and helpful under very difficult circumstances. While dealing with rude and sometimes incoherent people from the homeless and addicted community, they have been firm, but always kind and gracious. 

Floreda M. 

on Yelp

8 years ago

Customer service rocks! Janet, the manager, is always ready with a smile and answers to your questions. Adriana is very helpful too. It's so much nicer to take care of business when everyone is respectful. 

Angelia L. 

on Yelp

8 years ago

IV been at this place for five years,have seen six managers come and go,cause she fires them to cover her ass from getting sued. And never had any problems till Janet,and got kicked out over the fact that I'm there every day,Im a vendor at the swap meets and buy units and so im dropping off merchandise every morning some times three times a day and she didn't like that, and the fact that I gave the lady down the hall some things and the lady went threw the stuff I gave her and only took what she wanted and left the rest when... read more

JC B. 

on Yelp

9 years ago

They are extremely helpful & friendly. They've worked with me and been very helpful when I was late one month, and when I lost my keys & needed the lock cut off. The place is clean & well managed. Ive noticed they're very kind to the large homeless clientele. Good people. 

Ralph S. 

on Yelp

10 years ago

it is too bad that 1 star is as low as you can give. I had a storage for many years. When I moved in the managers were a married couple, he was retired military. Due to health reasons they had to quit. From that point there were many many managers. I had major health issues including being in the hospital several times. I would keep in contact even when I was late paying rent, including paying late fees. I verbally told the original manager my change of address and had my monthly bill sent to my change of address. Then one m... read more

Richard S. 

on Yelp

10 years ago

I have been with Secure Self Storage for over 3 years and have been very pleased with their prices and their overall customer service, which has been very good. They have also been flexible with their availability for new units when I have I had to make changes under short notice. Prior, I had been with another more expensive self storage company in Kearny Mesa that was almost twice as expensive. Secure Self Storage has been by far more economical. 

Rod L. 

on Yelp

11 years ago

So they raised my rent from $45 to $65 monthly, don't ever come here, they will change their rate at any time.