StaxUP Storage

Jeff H. 

on Yelp

a month ago

Make sure that you cross all t's and dot all i's prior to renting from this company. Thay are very sneaky while over promising and under delivering. They have raised my rate twice in a year by $60.00. I have 2 other units with a different company and they have raised the rate by $10.00 in 8 years. They also entered my unit without my knowledge or permission. They claim I was notified but there are no emails or messages backing their claim. I explained that I am disabled senior and that the new amount would crush me financial... read more

K K. 

on Yelp

2 years ago

Daniel, the general manager, after our calling the office multiple times, conyscted me today. He worked with us to come up with a mutually agreeable solution. Thank you 

Amy D. 

on Yelp

2 years ago

thought i like this place till I went to empty 1 of my units and bugs came out and lights in hall way didn't work and had to move in dark not happy with what I paid 

Nick K. 

on Yelp

2 years ago

Rude non secure facility and to top it off they let poor old glory hang by a thread off their flag pole and don't seem to care how disrespectful it is to those who have died for that flag. If I could give the lady in the office a negative customer service rating I would but for now 0/10 stars 

Chris C. 

on Yelp

2 years ago

Very difficult to terminate rental of their unit. I will never rent again from this company. I spent over two days trying to get ahold of someone. Very easy to rent from them in the beginning a nightmare to cancel. 

Xue N. 

on Yelp

2 years ago

I am only giving any stars at all because of their FORMER manager Mathew. He was an excellent manager. My opinion anyways. MADy on the other hand was pathetic. I was moving out of my unit of over 2 years, and planned on having everything gone and the space cleaned 2 days before my rent was up. Unfortunately, I came down with the COVID and it hit me pretty hard. I called and had the displeasure of speaking to their new manager, MADy. I asked her for a 3 day extension because I could barely get out of bed. Her answer was, "if ... read more

Bob S. 

on Yelp

2 years ago

I came here on a recommendation and was greeted by Maddie at the reception. She helped determine the size unit I would need. Showed me the actual unit and even got me a move in special. I'm going through a rough spot in life and the friendly smile and professionalism went a long way to making it easy. Home run. 

Pierre P. 

on Yelp

2 years ago

This place is an embarrassment. Do not use this facility. It's not safe. It's not secure. It's not clean. "Management" will use passive aggressive tactics to ruin your stay instead of proactive and productive skills to better your life. Upper management will not call you back. The place is absolutely filthy. The homeless come out of the woods and steal your things, do drugs, try to fight you, break into your units and your cars and prop the doors open to party all night long. However, the people who pay rent and use the faci... read more

Lily M. 

on Yelp

2 years ago

Great clean location. Storage is a little weird shape, but other than. I got a good first impression.