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8440 Allison Pointe Blvd, Suite 400, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Working with Steve and Mutual of Omaha was a great experience. Thank you for handling our loan needs.
Business response:
Thank you so much, Susan, for taking the time to share your experience. It was a pleasure working with you, and I'm thrilled to hear that you found the process smooth and satisfying. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Wishing you all the best in your new home!
Verified by Mutual of Omaha Mortgage
I think communication could of have better, and there was definitely some back and forth with facts saying they couldn't do something and then they ended up being able to do it after we contacted a different Mortgage Loan Originator with the same company.
Business response:
Hi Marley, I appreciate your feedback and completely understand your concerns. It's clear that the communication wasn't as smooth as it should have been, and for that, I apologize. My goal is to make the process as seamless as possible for my clients, and it seems I fell short in this instance. I value your input and will use it to improve my communication practices moving forward. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for bringing this to my attention.
Verified by Mutual of Omaha Mortgage
Friendly, quick service.
Business response:
I'm glad to hear that you found my service to be friendly and quick, Ariel. Your positive feedback means a lot to me and I appreciate you taking the time to share your experience with Mutual of Omaha Mortgage. Ensuring a quick and efficient process is always my top priority. Thanks for the perfect rating! - Steve Holloway
Verified by Mutual of Omaha Mortgage
Could not have been better to work with! Already referred a friend to Stephen for financing for his future home. Thank you again, Stephen.
Business response:
I'm really glad you found our work together so satisfying, Steven. It was an absolute pleasure working with you and I'm delighted you've chosen to refer a friend. This is one of the highest compliments I can receive. Looking forward to helping more people achieve their dream of owning a home. Thanks for your trust! - Steve Holloway, Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Very thorough and professional
Business response:
I'm really grateful for your positive feedback, Amy. I'm thrilled to know you found my services thorough and professional. Your satisfaction is our primary goal at Mutual of Omaha Mortgage, and your review confirms we're on the right track. I look forward to working with you in the future. Thank you once again for trusting us and for the 5-star rating.
Verified by Mutual of Omaha Mortgage
This was my first time purchasing a home, which was a little nerve wrecking. Steve and his team did a wonderful job at answering all my questions and made me feel more at ease. I was also made feel like he was looking out for my best interest, which meant alot. Steve has great customer service and I 100% will recommend him to friends and family.
Business response:
Thank you so much, Gerardo, for your wonderful review. I'm thrilled to hear that you felt at ease throughout the home buying process. It's always my goal to make the process as smooth as possible and to ensure that you feel like your best interests are being looked out for. Thank you for your recommendation, and remember, I'm here for any future needs you may have. From Steve Holloway at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Updates through the app was great
Business response:
I'm glad to hear that you found our app updates to be helpful, Brian. It's our way of ensuring a smooth experience for our clients at Mutual of Omaha Mortgage. Your positive feedback motivates us to keep enhancing our services. If you ever need any further assistance, don't hesitate to reach out. Thank you for the high rating of 4.83 out of 5 stars!
Verified by Mutual of Omaha Mortgage
Steve was super helpful and always responsive always had a easy answer to my questions and was never long with a reply.
Business response:
I appreciate your wonderful feedback, Caleb. I'm glad I could provide the customer service you deserved and promptly answer your inquiries. It's always my goal to make the mortgage process simple and straightforward for our customers at Mutual of Omaha Mortgage. Thank you for your kind words and the 5-star rating! Let me know if there's anything else I can assist you with in the future. - Steve Holloway
Verified by Mutual of Omaha Mortgage
The team did an excellent job providing my options and getting my loan done fast.
Steve Holloway of Mutual of Omaha Mortgage has a 4.5 star rating with 31 reviews.
Steve Holloway of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.