This profile has been claimed by the business owner or representative.
Steve Holloway of Mutual of Omaha Mortgage
- Mortgage Lenders
- Indianapolis, IN
About this business
Location details
8440 Allison Pointe Blvd, Suite 400, Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Everything was very easy and straightforward with Steve. He made getting our first home loan quick and was extremely helpful. He was very intuitive with his responses and answered every question I had. From day one until closing day he always kept in touch with the progress of the loan. I had a wonderful experience working with him and would highly recommend Steve for any new home buyer or for anyone looking to get a loan in general.
Verified by Mutual of Omaha Mortgage
Steve was quick to answer me back about any questions that I had and if I needed to do something, he always informed me. Communication was great and he is very knowledgeable about everything. If I ever needed to get another loan for another house, he would be my top choice hands down. Just a totally great experience working with him. He is a great asset to Mutual of Omaha. He was so patient with me over this seven month time period as I was looking for a house. I was under contract twice for two different houses and did not ... read more
Business response:
Hi April, I'm truly humbled by your kind words and thrilled to hear that you had a great experience working with me. Your patience throughout the process, especially considering the hiccups along the way, was truly commendable. It was indeed a pleasure working with you on this journey and I'm glad that I could be there to assist. Your recommendation means a lot and I am really glad that you find my work to be satisfactory. I'm here if you ever need any guidance in the future, whether it's for another house or just to answe... read more
Verified by Mutual of Omaha Mortgage
Easy to understand process, great communication and quick turnaround on questions. Steve and the team made a complicated process painless from the initial call, to closing, it all went smoothly.
Business response:
Hi Liliana, it's Steve Holloway here. I sincerely appreciate your kind words and the fantastic 5-Star rating. I'm thrilled to hear that we were able to make the process easy to understand and that our communication met your expectations. Our main goal at Mutual of Omaha Mortgage is to make each step in the mortgage process as smooth and painless as possible, so I'm delighted to hear that reflected in your experience. Should you have any further questions or needs, don't hesitate to reach out at any time.
Verified by Mutual of Omaha Mortgage
Super helpful and informative. Process was smooth
Business response:
I'm glad to hear that you found our process smooth and informative, Javier. Your feedback means a lot to me and the entire team at Mutual of Omaha Mortgage. We strive to provide the best service and your rating of 4.83 out of 5 stars validates our efforts. Thank you for taking the time to share your experience. Looking forward to serving you in the future. - Steve Holloway
Verified by Mutual of Omaha Mortgage
Everyone worked together to make the process easier.
Business response:
I'm incredibly grateful for your kind words, Raymond. It was a pleasure working with you and I'm delighted to hear that you found the process with Mutual of Omaha Mortgage to be streamlined and efficient. Your satisfaction is our top priority and your feedback motivates us to strive even harder. Thank you for awarding us a full 5-star rating. Please feel free to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
He impressed me with clear communication and prompt availability. He was always happy to answer my questions, no matter how small or complex, and he kept me updated throughout the entire process. He worked to ensure everything was in order and communicated effectively with all parties involved. Thanks to Steve's dedication and expertise, I was able to close on my home on time and without any major headaches. I genuinely felt like I had someone in my corner every step of the way.
Business response:
Thank you very much for your kind words, Thai. I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage. It was my pleasure assisting you throughout your home buying process. I strive to make the process as smooth as possible for my clients by maintaining clear and prompt communication. Your satisfaction and peace of mind are my top priorities. Don't hesitate to reach out if you need anything else. Once again, thank you for taking the time to leave such a glowing review. Congratulations on ... read more
Verified by Mutual of Omaha Mortgage
I had to constantly reach out to him for updates.
Business response:
We apologize for the inconvenience you experienced with the communication during your mortgage process. Your feedback is important to us, and we will address this with Steve Holloway to ensure improvements are made. Thank you for bringing this to our attention.
Verified by Mutual of Omaha Mortgage
Nope . That is going to take more than 30 seconds.
Business response:
Vinu, I'm glad you gave me another chance to earn your business. I appreciate you reconsidering and look forward to helping you find the right mortgage solution. I promise to take all the time necessary to get it right.
Verified by Mutual of Omaha Mortgage
There was a bunch of miscommunication, too many different people to deal with and was not getting clear information between lender and title company.
Business response:
I appreciate your honest feedback, Katy. I'm sorry to hear that there was some miscommunication during your experience with Mutual of Omaha Mortgage. Please know that we are continually working on improving our processes to ensure clear and efficient communication among all parties involved. I will personally take your comments into consideration as we strive to better serve our clients. Thank you for bringing this to our attention.
Frequently asked questions about Steve Holloway of Mutual of Omaha Mortgage
How is Steve Holloway of Mutual of Omaha Mortgage rated?
Steve Holloway of Mutual of Omaha Mortgage has a 4.5 star rating with 31 reviews.
When is Steve Holloway of Mutual of Omaha Mortgage open?
Steve Holloway of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.