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Stone Creek Dining Company - Zionsville
- Restaurants
- Zionsville, IN
About this business
Location details
4450 Weston Pointe Dr, Ste 150, Zionsville, IN, 46077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Food and quality is not like it was 3 years ago
Business response:
Thank you for your review. Can you please provide a little more insight on what you feel is different and about your visit? Kind Regards, Kim
we were a party of 5 75-80 yo We had to sit at a booth-table-the booth is too low to sit comfortably. We requested a table for 5 with all chairs but your manager could not accommodate that request. It was not a busy Sunday night at your restaurant. I have been coming to Cunningham restaurants for years but would think twice about coming again -I never had that problem previously at your restaurant in Carmel or Plainfield. Also the sirloin steak I ordered was so tough that I could barely cut it.
Business response:
DonaldR, I am sorry to hear about your experience. Please email us at stonecreekzionsville@crgdining.com so we can further discuss your visit. Kindest Regards, Kim
Our waitress must have had too many tables because we rarely saw her. We were not told any of specials. Food was brought by 2 other people. She ask us one time if we needed anything, including another drink. The $33 chicken parm with bucatini had chicken that was too hard to eat and when we told her she said, “You should have told me sooner.” Waited 14 min for her to bring our cards back so we could leave.
Business response:
TimS, I'm sorry to hear that your visit was definitely less than satisfactory. I'm certainly not excited to hear that a manager didn't get the chance to talk with you about this at that time. I would love if you would reach out via email at stonecreekzionsville@crgdining.com so that we can discuss this in more detail and find a way to make sure this situation is corrected. Kindest Regards, Connor - Manager
waitress must have been new, not very attentive, baked potato not hot, just luke warm, and this is my fav restaurant, it was our anniversary, told hostess, and waitress did not acknowledge it , as she seemed busy, but not with our foursome.
Business response:
Hello MichaelG, First off, I'm so sorry that you had this kind of visit. I know anniversaries are important and should be celebrated. I also am sorry to hear about the baked potato coming out the way it did. I will make sure to let the staff know to be more attentive with this kind of thing. I'm happy your reached out as we value our guests and their input. If there is anything else you would like to let me know about this recent visit, please reach out! Connor - Manager: csheehan@crgdining.com
Even though we had reserved a table we were seated in the bar area and could hardly hear each other because of the acoustics. We couldn't understand why we weren't seated in the back. The food was mediocre at best, we ordered the cheapest thing on the menu just to eat and leave as soon as possible. If we had been seated in the back we would have ordered more. We were there for our anniversary and it was almost ruined thanks to stone creek. We won't be back.
Business response:
Hello SteveZ, I am so sorry to hear that your experience was so terrible on your visit. With reservations, they sometime put them in the bar tables, unless specifically requesting a table. Did you by chance request a different table while being sat? I know our host and hostess team are usually very accommodating when possible. I would love it if we were able to get another chance in the future. Sincerest apologies, Connor - Manager
Business response:
I am so sorry to hear that this was your experience on not only Father's Day but your birthday as well. This is not what we want to have happen to anyone on their visit. I would love to know a little more about the entire visit and gain some clarity on a few things so that I can make sure this never happens again in the future. Please feel free to e-mail me at csheehan@crgdining.com. My sincerest apologies, Connor - Manager
Business response:
I am so sorry to hear that this was your experience on not only Father's Day but your birthday as well. This is not what we want to have happen to anyone on their visit. I would love to know a little more about the entire visit and gain some clarity on a few things so that I can make sure this never happens again in the future. Please feel free to e-mail me at csheehan@crgdining.com. My sincerest apologies, Connor - Manager
Frequently asked questions about Stone Creek Dining Company - Zionsville
How is Stone Creek Dining Company - Zionsville rated?
Stone Creek Dining Company - Zionsville has a 4.5 star rating with 11,344 reviews.
When is Stone Creek Dining Company - Zionsville open?
Stone Creek Dining Company - Zionsville is open now. It will close at 9:00 p.m.