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StoneCreek Communities
- Apartments
- Manchester, MO
About this business
Location details
398 Enchanted Pkwy, Manchester, MO, 63021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Have had nothing but problems since I moved into the Chalet apartment units, and no one can be bothered to assist or call me back.
Business response:
Hello Mikki, thank you for taking the time to provide this feedback. We're disappointed you feel this way about our team. We strive for open and honest dialogue with our residents and apologize for any missed communication with you. -The Team at StoneCreek Communities
I have called atleast 20 times trying to reach someone at corporate. I have left voice mails and messages on your site with no call back. We are having issues with management at the complex we live in. I pay to live at this community, but I do not pay to be treated like crap.
Business response:
Hi Jeff. We are sorry you have not been able to connect with anyone using the corporate number, 314-339-6104. Can you please inform us which complex you currently reside at, so we can provide you with the email address of the correct regional manager? Thank you.
WOULD NOT RECOMMEND!!!!! I lived at The District and it has been over two months since I moved out (due to a HORRIBLE experience living there ever since this management company took over), and I still haven't gotten back the security deposit check I was told I would get within 30 days. The community office only tells me that they're waiting on corporate and no one at corporate will ever answer when I call. I left a message a week ago and my call has still not been returned. I've had a terrible experience living in the commun... read more
Business response:
Hi Vicky. We are sorry to hear that you have not been able to connect with someone using the corporate number, 314-339-6104. Please feel free to reach the regional manager at lfuller@stonecreekliving.com. Thank you and have a great day.
This management company and its representatives at the Three Fountains in Kansas City belong to the category of classic shysters. They evade, misrepresent the facts, and now they have pocketed several hundred dollars of mine that they said would not be taken. Crooks and liars are not too strong a word for these people. Shame on you.
Business response:
Hi Paul. we're sorry you feel this way. Our staff makes a great effort to be professional, kind and honest with every resident and we apologize if you feel otherwise. Please send us an email at lfuller@stonecreekliving.com and we will get this sorted out. Thank you!
I've called the corporate office number on your website 10 times over the last hour and left a message with no response. I have used your contact form and the messager on Facebook. I need to speak to someone from the corporate office immediately about my experience and my security deposit from the new property you purchased here in Kernersville, NC - The Grove.
Business response:
Hi Nicolle. I have forwarded your message to the regional manager about an hour ago. She is looking into the issue, and will be in contact. Thank you and have a great day.
RecommendedWe recently rented an apartment at the Chalet apartments in Topeka Kansas . Our experience was a disaster. The maintenance is terrible. We reported our furnace was not working properly, maintenance came and said all was well . It was cold in our apartment,the furnace ran constantly. Cold air came in around the windows and sliding glass door. We notified the office 4 times and always told the furnace was okay. It ran for 4 days straight. We smelled electric burning during the night, called fire department. A wire on th... read more
Business response:
We're so sorry that your experience at Chalet was not ideal. We would like to discuss your experience further if you have a moment. Please stop by our office or give us a call at 314-725-7733 so that we can do our best to make your experience more positive. - The Team at StoneCreek Communities.
I live in Keeneland crest, Indianapolis. The management at StoneCreek is great but I would recomment then to pay more attention on keeneland crest apartments. Apart from maintenance I dont have any complaints with the community. But the maintenance is a real BIGGG issue in this community. Staff working at leasing office of the community constantly change their statements, I moved into upgraded apartment in January 2016 which was supposed to have atleast like new appliances. To my shock I was provided with a very old non wor... read more
Business response:
Thank you for your candid feedback Navneet. We are sorry to hear that we are not meeting your expectations and will take your feedback into consideration. Thank you, and have a great day.
Frequently asked questions about StoneCreek Communities
How is StoneCreek Communities rated?
StoneCreek Communities has a 3.6 star rating with 66 reviews.
When is StoneCreek Communities open?
StoneCreek Communities is closed now. It will open tomorrow at 9:00 a.m.