Stonecrest Center

Brian W. 

on Yelp

3 years ago

My son was sent to Stonecrest. He was assaulted by another patient and then the staff lied about it occurring. I spent a lot of time to try to make sure this never happened again. The hospital administration refused to speak to us, and the CEO would not return calls. The ombudsman spoke to us and tried to help but, after looking into it, they were no longer available and we were told they were not working there any longer. After the assault the hospital at first tried to deny it occurred. The nursing staff admitted it,... read more

Denise O. 

on Yelp

3 years ago

I've never submitted a Yelp review for anything. So, if it's possible, I'd give this place zero stars. The staff is unbelievably horrible. I've waited hours to try to speak to someone. I wait for 30 minutes and then get hung up on. If I do reach someone, they don't know my child, they have no specific treatment plan and no goals, etc. they continually tell me he'll be released when he's "stable". This is completely arbitrary with no real meaning. I would not allow someone I detest to go there. It is beyond frustrat... read more

Charlie M. 

on Yelp

3 years ago

HIGHLY PISSED!! Drop clothes off there around 3pm, its been 6 hours and still she hasn't received her items. If this is want places are like than I will be in contact with tomorrow morning. Also left my number and name with the front desk, I received a call 10 mins after I left. Only to find out that they were calling the wrong person. The lady I was on the phone with was dumb founded!! I was also placed on hold just to be cut off twice. They have no people skills, management skills, nobody doesn't know anything. ... read more

Nancy S. 

on Yelp

3 years ago

Long story short, don't send your people here. My niece is here & I have no information as to how she's doing. I have called the number suggested and the most helpful information I received was from security. Dial 0 for security and she will help you get where you're trying to go. I MUST get a valid number to call for information as her mother has just had major surgery and her my niece has to contact her! I can only do the best that I can do getting a number to her mother so she can call her so she doesn't have a meltdown. 

Susan G. 

on Yelp

3 years ago

I will attempt to get the records of my child's stay at StoneCrest to determine which doctors prescribed medications that required his hospitalization for a possible fall injury and high values in a CK lab test. I have since learned more about the care at StoneCrest from my child i.e. drooling from powerful drugs, lack of sleep, slurred speech, crying, falling and severe mania that was not present at admission. I've never been able to talk directly to care staff besides the floor desk attendants. I've reached a social work... read more

Laurie M. 

on Yelp

4 years ago

First of all this facility does NOT care about patients rights whatsoever. The staff abuses patients, Dr. R.K. does not even come in the facility to see his patients and fraud is being committed. No one is given the 72 he voluntary commitment and stays are no less than 10 days. There is no therapy, no nutritionist, in house kitchen and food is carry out brought to facility that does not meet patients individual needs. Midnight staff regularly sleeps and they not only had 2 junkie nurses on staff but my meds were stolen as a ... read more

Mallino G. 

on Yelp

4 years ago

My girlfriend went in there because of really bad anxiety and instead of coming back better she came back with stress ticks and even worse anxiety, do not go here!! 

Karen S. 

on Yelp

4 years ago

Still a zero. Wanted to clarify that the doctor, who hadn't met child yet but hs been prescribing her meds, gave her long acting Haldol! 28 day dose! One of the reasons her personal doctors and parents kept trying to get a hold of her doctor, nurses, anyone who would take the information... Is that my daughter has had severe negative reactions and Tardive dyskinesia from Haldol. We now consider it a medication she is allergic to. ! So, because of these reasons, I went there unannounced to remove her from the hospital AMA/ a... read more

A .. 

on Yelp

4 years ago

Worse than Havenwyck. I went to this facility as an adolescent twice in November of 2019 and the beginning of this year. Although most of the staff are ok, most of the nurses and head psychologist are horrible. The nurses usually ignore you and hide away when you need something. The head psychologist barely listened to me and just brushed me off like I was incompetent. The food for the most part was nasty, but I did like the salad bar. Unlike other psychiatric hospitals there was no gym, or library or outside area or what no... read more