Storelocal Storage

Jean H. 

on Storelocal Brand

a year ago

I’ve tried twice to see an available unit at the Bixby, Ok location. I reserved one before going. No luck and pathetic customer service. First time I show up at the location and the girl inside comes to the door and informs me I have to come back at 2 because she’s off the clock. She was sitting on a folding chair looking at her phone. I ask if i can just walk back on my own because I took my lunch break to come see it. I don’t even need her to go with me. “No, you have to come back at 2.” I leave. Next day, I call and call.... read more

Dan H. 

on Storelocal Brand

a year ago

I attempted to contact Storelocal about my rental charges. I was supposed to be contacted within 48 hours. Never heard from anyone. I then called my rental location and they took the information, said they would be back to me. Still have not heard from anyone. 

Td Capital C/o Tim R. 

on Storelocal Brand

a year ago

Rates increased to highest level in town, software looses all autopay information and chaged phone numbers. Poor transition to new mgt 

Kendra J. 

on Storelocal Brand

2 years ago

You took my money....never told me where my unit was. I've called 8 times to get my money back. Never received it or got a call back...went somewhere else... 

Adam M. 

on Storelocal Brand

2 years ago

Online forms, or websites or accounts have never worked which always cost me late fees which are bogus since it’s not on my end ad well always being worked on, never call backs from offices about the fees I’ve been charged and told I’ll get calls back even though tried to always get through on time as well as unless you talk to a live person at the actual site you can never be assisted and now the autopay charge and all the fees is making it ridiculous so not pleased since new ownership/ management took over as it has turne... read more

Jason A. 

on Storelocal Brand

2 years ago

The availability and accessibility are subpar. Also, there is now a threat of people breaking into the storage shed. The only plus is the politeness of the guy working the front. 

Seth C. 

on Storelocal Brand

2 years ago

You have clearly know about the current weather leak for some time. Why weren’t your tenants notified? Also why are there no remediation efforts in place? Worst case of neglect I have seen.