Stratford Hills Apartments's cover image

This profile has been claimed by the business owner or representative.

Stratford Hills Apartments

3.6

About this business

Location details

2517 West Tremont Ct, Richmond, VA, 23225, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:30 p.m.
SunClosed
3.6147 reviews
Select a rating
Marilyn H.'s profile image
Marilyn H. 
11 years ago

Stratford Hills Apt I lived in theses apartment for 20 years. Moved out for 4 years then moved back. I love where I live. 

Matthew C.'s profile image
Matthew C. 
11 years ago

Livable My apt is in good condition, but the washer has to connect to the sink faucet. My great grandmother hasn't had to do that in years. The dishwasher operates by a switch, my grandmother had that when she was younger. The gas stove needs to be lit so fast or it games you out of the apt. I pulled out a drawer to oil the track so it would work better just to find a huge whole in the floor. I reported to maintenance when I moved in and my year is up in November; the whole is still there. There is more, but at least there i... read more

Travis J.'s profile image
Travis J. 
11 years ago

Stratford hills apt. Richmond Va I think accountabilty is important. I had an issue where i came back from vacation and the ac wasnt working right an had flooded some of the carpet. Yikes! Right well they were on it pronto cleaned it up an all. 2 days later now ac only blows hot air another yikes in the middle of summer. They had to come back maybe 2-3 times that week to correct it but they did so an took full accountabilty. This goes along way 

Cynthia M.'s profile image
Cynthia M. 
11 years ago

Lots of room for the price! I have a 1 bedroom/2 bathroom townhome. I love it! The bedroom is so big and lots of closets. The backyard is big. It has a deck and lots of space for me to grow a little garden. 

An Apartments.com Renter's profile image
An Apartments.com Renter 
12 years ago

Tremendous value for the money A fantastic value for the money. I have lived here for 6 months and I am extremely pleased with my decision to move here. I was looking for an inexpensive place to live to downsize and save some money for the future. Overall: Stratford Hills Bethany Springs is extremely clean, noise free, and the new management is making weekly improvements to the grounds. The exteriors are dated and so are the interiors, and there are no real amenities to speak of -- but if you are looking for a safe, reasonab... read more

jessica p.'s profile image
jessica p. 
2 years ago

extremely rude in the office for about 4-5 min..and just the woman’s attitude about me asking for information because I was deciding on this or one other complex made me IMMEDIATELY change my mind and leave. I’m sorry but if you’re going to work in a leasing office, please be mindful of your TONE. 

Business response:

We're so sorry to hear that! Customer care is an absolute priority for our entire team, so we apologize for the first impression you encountered of our team. We'd appreciate a second chance to assist you with your home search and show you all that we have to offer our residents, so please reach out to our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com. We hope to speak with you again soon, thank you! 

Hammami R.'s profile image
Hammami R. 
4 years ago

JUST DON’T Stay away from this place !! Worst customer service and very rude and you get random charges on your account that make no sense !! Plus all the units are dirty and very old !! STAY AWAY PLEASE!!! 

Stephanie J.'s profile image
Stephanie J. 
9 years ago

DONT MOVE HERE! old appliances, "water bugs" AKA ROACHES, drug dealers in and out of my next door neighbors apartment, quiet neighborhood with way too many kids that love to skip school. I have found children on my back porch skipping school and stealing patio chairs and smoking on my patio, I have had to call the Truancy Police also for them. Make sure you invest in a home security system living here, with all the activity. ALSO....That chick named Mahogany, which she is the assistant in the rental office always has a nasty... read more

Melissa A.'s profile image
Melissa A. 
9 years ago

Not the best place to live I have been living in my townhouse for 3 years. It started out great, the cost of rent for my 3 bedroom and 1.5 bath was amazing to me. I was excited to have gotten such a great value. But I realized after years of living here that the value decreases a lot the more time you are there. Starting with all the issues I have had whole living here: leaving ceilings, water dripping from and flooding windowsills (with electrical outlets right underneath), mice, cars getting broken into, cockroaches, hole ... read more

Frequently asked questions about Stratford Hills Apartments

How is Stratford Hills Apartments rated?

Stratford Hills Apartments has a 3.6 star rating with 147 reviews. 

When is Stratford Hills Apartments open?

Stratford Hills Apartments is closed now. It will open at 9:30 a.m.