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Stress-Free Auto Care
- Auto Repair
- Pantego, TX
About this business
Location details
3201 W Pioneer Pkwy, Pantego, TX, 76013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not very happy with the overall outcome of the services. I would give it only one star but the employees were friendly regardless of the outcome. I took my vehicle in for a check engine light. Turned out that the make and model of my car has been known to have the engine burnout faster than it should. They gave me a quote to replace the engine. Which I had to go with as it was the only choice I had at the time unfortunately. They were able to drop the price quite a bit for me, which I'm grateful of course but it was still in... read more
Requested to have check engine light diagnose and they completely failed I walked in told them I'm not a tech person when it comes to computers oh no problem, we can take care it, ok will be back in afternoon next thing i know they are telling me you need tie rod, bushing this & that and i asked what about check engine light? you're going to need a new computer the bill is already $ 700.00 new computer is $500 install plus computer another 4 or 500.00 I said no, where does it stop! unfortunately, that's the way it is So, I r... read more
Business response:
Henry, Sorry for your unfortunate experience we strive to make sure that you car is worked in to the highest possible standard. Im glad that you were able to bend the pins back and make your computer function again however we would still recommend closely monitering and possibley replaceing the PCM as it may not be communicating properly. We also provide a free inspection of the vehicles other components including the suspension. We hope you found it usefull to know the health of your vehicle. If there is anything we can do... read more
Stress-Free Auto Care is a breath of fresh air in automotive service! Everything is clean, everyone is friendly. If you are waiting for service, a large waiting area with snacks is provided. Otherwise, you are kept informed via text notifications throughout the process. Give them a try - I don't think you'll be disappointed.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our clean facilities, friendly staff, and comfortable waiting area. Keeping our customers informed and comfortable is a top priority for us. We appreciate your recommendation and look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
They take care of you as soon as you come in. They are quick and efficient. Their customer service is excellent. I would recommend them. Go check them out. Their business is very clean and they offer snacks and something to drink. Comfortable area to sit.
Business response:
Wow, thank you so much for your glowing review! We're thrilled to hear you found our service quick, efficient, and welcoming right from the start. It's great to know our clean facilities and the little comforts like snacks and drinks made your visit even more pleasant. Recommendations from our happy customers mean the world to us. We can't wait to welcome you back. Have a wonderful Stress-Free day!
Interesting place, got a flyer in de mail, $59 for synethic oil change - said why not. Easy to get to, Assistant GM (Kristen Peterson) wrote me up. Took maybe 20 minutes and all complete - great deal, recommend them for ur next oil change. Note; they use no name oil - never heard of it, as if it matters / all bout da money!!
Business response:
So glad you found our oil change deal to your liking and took the time to share your experience! It's awesome to hear Kristen Peterson took great care of you and that everything was wrapped up quickly. We're here to provide quality service at great value, and even though we might use a less familiar brand of oil, we assure you it meets all the necessary quality standards for your vehicle. Appreciate your recommendation and look forward to seeing you again. Have a wonderful Stress-Free day!
The owner is a good guy, good mechanic shop over all, reason I gave it bad advice rating is because of my bad experience. I would come here for general maintenance stuff like oil changes, brakes. But not if your walking in with performance parts and issues, I had a performance issues with my project truck and took it here to get fixed, it was not fixed, my tune was deleted from my truck, I had a transmission seal leak. My truck wouldn't start and it was parked in there shop for a while, $1600 later from another performance s... read more
Business response:
You originally brought the truck in and asked us to program your Fuel Pump Module. We tried to program it and found that you don't have a Fuel Pump Module. You asked us to replace it and we ordered you a new one but then found your truck did not have a wiring harness to support the module. After examining the truck we found that the engine has been swapped to a V8 from a V6 and the PCM was for the V8 and not designed to work with your fuel management system. This is why you had traction control issues and other lights on you... read more
Went in for an oil change and inspection. They did a thorough inspection and included pictures into the report which I appreciate. Often in oil lube places they say they inspect your car but really don't and just rattle off things your car needs without checking. Been to several who wanted to charge $65 for my cabin filter that I've already changed that month.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We're thrilled to hear that you appreciated our thorough inspection and the inclusion of pictures in the report. At Stress Free Auto Care, transparency and honesty are at the core of our values, and we're committed to providing our customers with a truly reliable and stress-free auto care experience. It's disheartening to hear about your past experiences with other places, and we completely understand the frustration that can come fro... read more
Ok so it's been a week and with holidays around the corner... I have to drive here and there. So I decided I needed to get the oil change outta the way! The rogue takes synthetic and it's always so darn expensive 60-100 depending on where I go! So I save coupons that I get, and in my bunch I had one for Stress Free Auto. What I don't like about oil change places: prices not being clearly listed on websites. Appointments not being handled on time Waiting in a dirty little cubby Being hustled and up charged while the car is st... read more
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We truly appreciate your feedback and are delighted to hear that you had a positive and stress-free oil change experience with us. It's fantastic to know that you found our facility convenient, and we're glad the bay door in the shopping plaza helped you easily locate us. We take pride in our customer service, and it's great to hear that our staff was attentive and knowledgeable about you and your car. We understand the importance of ... read more
Really amazing shop. I had to have my car towed due to an alternator issue. I had it dropped off on Sunday without even talking to anyone. I also had surgery the next day and wasn't able to talk to them about the vehicle. They were amazing got it fixed and took care of me. I highly recommend them. I've also got a very hard to fix car and they did great
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We're delighted to hear that you had an amazing experience with our shop. We understand that unexpected car issues can be stressful, and we're glad we could provide a hassle-free solution for you, even with the added challenge of your surgery. It's great to know that our team was able to address the alternator issue promptly and take care of you during the process. We appreciate your recommendation and are proud to have successfully ... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 407 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.