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Stress-Free Auto Care
- Auto Repair
- Pantego, TX
About this business
Location details
3201 W Pioneer Pkwy, Pantego, TX, 76013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Technician helped me with my car when it broke down at a nearby intersection. After I got the car at the service cdnter for repairs, the service was prompt and reliable. The manager evenhelped me with transportation to retrieve my car.
Business response:
So glad to hear about your positive experience! It's wonderful to know our technician was there for you right when you needed it, and that we could keep things smooth and reliable from start to finish. The extra step with the transportation is just part of our commitment to making sure your experience is as stress-free as possible. We're here anytime you need us in the future. Thank you for sharing your experience, and have a wonderful Stress-Free day!
I have been to 4 different auto repair shops, trying to find one that I can trust after my regular mechanic retired last year. Stress-Free has given me excellent customer service, quality repairs and the best value for the work done. As I drive an older car, repairs are needed more frequently and I've needed several this past year. One repair shop couldn't diagnose why my TCS light was coming on so I started going to Stress-Free. They diagnosed the problem and got me back on the road. Since then I've had my air go out, sway... read more
Business response:
Thank you so much for taking the time to share your experience with us at Stress Free Auto Care! We're thrilled to hear that you had a positive and stress-free experience with our team, especially with Chris Schneider. Your satisfaction is our top priority, and it's great to know that we were able to help you resolve the issue with your TCS light. We understand how important it is to have a safe and reliable vehicle, and we're delighted that you found our services to be efficient and convenient. Our commitment to transparen... read more
They definitely live up to their name! I'm from out of town and needed an oil change and tire rotation. Getting my appointment online was very easy. They got me in quickly, did what I asked for, good price and they didn't try to upsell me on anything. Good experience, I'd recommend them.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We're thrilled to hear that we lived up to our name and provided you with a stress-free auto care experience, even as an out-of-town visitor. We take pride in making the appointment process as convenient as possible, and we're delighted to know that you found it easy to book your appointment online. Our team is dedicated to delivering prompt and efficient service, and we're glad we could get you in quickly for your oil change and tire... read more
I brought my truck in for a problem with it stalling when at the light. After paying $2100. To have it fixed and guess what? It still stalls at the light. THE problem I brought it in for remains and I'm out $2100. I think I've been ripped off and as a disabled vet I think it takes a special kind of low life to rip off a disabled vet, I will be notifying the VA, people should be warned. The front desk said to bring it back in, I'm not likely to do so. An old muleskinner once told me there's nothing learned by the second kick... read more
"Stress-Free" is an oxymoron. If I could leave a negative start review, I would. I had my car towed here after a coolant leak, and I was told the upper radiator hose and thermostat were out, and was quoted at nearly $1000 for the repair. I then had my car towed down the street to another shop, who said the thermostat was completely fine, and only needed an upper radiator hose. I had the repair done for $270. Stress-Free lies about the repairs needed, and overcharges. Stress-Free, you should be ashamed of yourselves for your ... read more
They said they price matched but then failed to price match the 2 quotes I was given by 2 different shops. I'm the one providing all the parts but was told that they would be losing money if they ended up price matching the other shops. Dennis Road Automotive Quote: Replace 4 Brake Calipers ($370) The Auto Monkey Quote: Replace 6 Fuel Injectors ($225) Replace Fuel Filter ($450) Replace Fuel Pump ($450) Stress-Free Auto Care Quote: Replace 6 Fuel Injectors ($264) $39 more Replace Fuel Filter ($572) $122 more Replace Fuel P... read more
Business response:
We are happy to consider price matching comparable services. The discretion to install customer supplied parts is a separate issue. We handle this on a case by case basis, where most repair facilities would never consider this option. Ultimately we are committed to providing a great experience for the customer. We performance based repairs, we want to make sure the highest quality parts are used to ensure a trouble free repair. In the aftermarket there are varying degrees of parts quality and in cases of customer suppl... read more
I Had an appointment that they canceled but didn't inform me. Wasted my time arriving and wasn't able to get expected car service. This was always my go to for repairs, but no longer, I guess they didn't need my money.
I had my car towed there on the 9th of March the people are nice the operator set me up with an appointment everything was moving smoothly they found out it was the transmission had to call them and ask about updates they said it would be up dates and video when they work on your car received neither it took them a week to get back to me about the problem and I talked to one techinican he told me he would check out on rebuilt transmission a company they go through never heard nothing back until today which it was the same p... read more
Business response:
I am truly sorry that we did not meet your expectations. Very happy to discuss further. Please contact the store at 817-764-0202. The GM is available for you
Took 2 hrs to replace a tire i almost missed my doc appointment staff is really nice tho great service just wished it was quicker for the basic things since it was 45$
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 430 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.