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3201 W Pioneer Pkwy, Pantego, TX, 76013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I Had an appointment that they canceled but didn't inform me. Wasted my time arriving and wasn't able to get expected car service. This was always my go to for repairs, but no longer, I guess they didn't need my money.
I had my car towed there on the 9th of March the people are nice the operator set me up with an appointment everything was moving smoothly they found out it was the transmission had to call them and ask about updates they said it would be up dates and video when they work on your car received neither it took them a week to get back to me about the problem and I talked to one techinican he told me he would check out on rebuilt transmission a company they go through never heard nothing back until today which it was the same p... read more
Business response:
I am truly sorry that we did not meet your expectations. Very happy to discuss further. Please contact the store at 817-764-0202. The GM is available for you
Took 2 hrs to replace a tire i almost missed my doc appointment staff is really nice tho great service just wished it was quicker for the basic things since it was 45$
I had a great experience here! Mike and Lou helped me and were very informative, personable, and kind. Everyone was kind! I appreciate that they took the time to look at my car and explain everything to me so that I understood it. Even making my appointment with Justin was a pleasant experience. The atmosphere in the waiting room was very comfortable as well as clean and spacious. Not to mention the amazing warranty they provide on their work. Overall, I am very grateful for the service provided to me and my vehicle and I wo... read more
Business response:
Thank you so much for sharing your amazing experience! It’s wonderful to hear that Mike, Lou, and Justin all made such a positive impression with their kindness, clear communication, and attention to detail. We love that you felt comfortable, informed, and appreciated while your car was being taken care of. Creating a welcoming atmosphere—whether it’s in the waiting room or through the service itself—is something we’re passionate about, and we’re thrilled it showed during your visit. Your recommendation means the world to us... read more
Great experience! Got a pre sale inspection done here and was treated professionally and given a detailed analysis and opinion of the vehicle.
Business response:
Thank you for sharing your experience! We’re so glad we could provide a thorough and professional pre-sale inspection and give you the detailed information you needed. It’s always our goal to make sure you feel confident and informed about your vehicle. We’re here anytime you need us! Thank you, and have a wonderful Stress-Free day!
Both the mechanic and the front service guy was extremely helpful in explaining services needed. Answered all my questions to my satisfaction. Will I be returning? Definitely.
Business response:
Thank you for sharing your experience! It’s awesome to hear that both the mechanic and front service team took the time to explain everything and answer all your questions. We’re so glad we could earn your trust, and we’ll be here anytime you need us. Looking forward to seeing you again! Thank you, and have a wonderful Stress-Free day!
I came across this auto shop while trying to find a place to fix my gf car on a Saturday. They fixed it and in a timely manner. So the next time her car needed service I knew where I would take it. And once again on a Saturday I was able to get it fixed. About 2 months later the same problem occurred, got it to Stress Free, they found a wire had come loose and since it was in the area they had been working, they fixed it and said there was no charge. I know Stress Free auto care will be the place I take it for future service... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled that you found us on a Saturday and that we could help get your girlfriend’s car back on the road both times. It’s great to know that our team was able to resolve the issue quickly, and we’re glad we could take care of the loose wire at no charge—it’s all part of standing by our work and keeping things stress-free for you. We’re honored to be your go-to place for future service, and we look forward to helping you both whenever you need us. Have a wonderful Stress-... read more
Not very happy with the overall outcome of the services. I would give it only one star but the employees were friendly regardless of the outcome. I took my vehicle in for a check engine light. Turned out that the make and model of my car has been known to have the engine burnout faster than it should. They gave me a quote to replace the engine. Which I had to go with as it was the only choice I had at the time unfortunately. They were able to drop the price quite a bit for me, which I'm grateful of course but it was still in... read more
Requested to have check engine light diagnose and they completely failed I walked in told them I'm not a tech person when it comes to computers oh no problem, we can take care it, ok will be back in afternoon next thing i know they are telling me you need tie rod, bushing this & that and i asked what about check engine light? you're going to need a new computer the bill is already $ 700.00 new computer is $500 install plus computer another 4 or 500.00 I said no, where does it stop! unfortunately, that's the way it is So, I r... read more
Business response:
Henry, Sorry for your unfortunate experience we strive to make sure that you car is worked in to the highest possible standard. Im glad that you were able to bend the pins back and make your computer function again however we would still recommend closely monitering and possibley replaceing the PCM as it may not be communicating properly. We also provide a free inspection of the vehicles other components including the suspension. We hope you found it usefull to know the health of your vehicle. If there is anything we can do... read more
Stress-Free Auto Care has a 4.7 star rating with 436 reviews.
Stress-Free Auto Care is open now. It will close at 6:00 p.m.