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Suburban Studios Arlington Heights - Elk Grove
- Hotels
- Arlington Heights, IL
About this business
At the Suburban Studios Arlington Heights - Elk Grove hotel in Arlington Heights, IL, every room includes a kitchen. Arlington Park Racetrack, Allstate Arena and major corporations are nearby. Our smoke-free, pet-friendly hotel offers amenities that include free WiFi, free parking, a fitness center, guest laundry facilities. Each comfortable guest room features a kitchen, 32-inch Flat-Screen TV, desk, microwave, refrigerator and cooktop. Select rooms feature a sofa sleeper and balcony. Also, earn rewards including free night... read more
Location details
2120 South Arlington Heights Road, Arlington Heights, IL, 60005, United States
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I have been to this hotel like 5 years ago. It was clean back 5 years ago. Bathtub was stained this time, grass had dog feces all over, the halfway reeked of cigarettes, and cable was not working. Staff was friendly though.
Room was big enough, but bathroom was small and old. Toilet moved when you sat on it. ran out of toilet paper. only 2 towels in room for 2 people. had to ask for more. Breakfast was not what we thought it was going to be. actually went out to eat.
Business response:
Thank you for choosing us during your recent visit to the Arlington Heights area. We regret that some items were not exceptional for you during your stay. We strive to provide safe, clean and service friendly experiences for all our guests and hope that you will visit us again so we can show you what we are truly capable of!
The staff was very friendly but the room was ok , we were just exhausted and wanted to rest and didn’t make a big deal
Business response:
Thank you for your review! We are glad to hear that our staff was able to provide friendly service and support to you during your stay. Please feel free to connect directly with our management team on any items that were not up to par in your room so that we can try to make it right going forward. We hope to see you again!
Business response:
Thank you for staying with us!
It was just okay It was dingy and needed to be updated. We had to go to the lobby to get clean towels. No housekeeping done. They only had one luggage cart and it was not available The price was inflated due to the Chicago Marathon but was decent.The clerk who was new to the job was very pleasant and helpful.
Business response:
Thank you for choosing us and for providing some very helpful feedback. We appreciate your comments and hope you come see us again so we can do a better job at impressing you!
清潔で空港からも近く、便利でした。
Single king bed room was ginormous and comfy
Frequently asked questions about Suburban Studios Arlington Heights - Elk Grove
How is Suburban Studios Arlington Heights - Elk Grove rated?
Suburban Studios Arlington Heights - Elk Grove has a 4.3 star rating with 1,473 reviews.
When is Suburban Studios Arlington Heights - Elk Grove open?
Suburban Studios Arlington Heights - Elk Grove is open now. It is open 24/7.