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Suburban Studios Arlington Heights - Elk Grove
- Hotels
- Arlington Heights, IL
About this business
At the Suburban Studios Arlington Heights - Elk Grove hotel in Arlington Heights, IL, every room includes a kitchen. Arlington Park Racetrack, Allstate Arena and major corporations are nearby. Our smoke-free, pet-friendly hotel offers amenities that include free WiFi, free parking, a fitness center, guest laundry facilities. Each comfortable guest room features a kitchen, 32-inch Flat-Screen TV, desk, microwave, refrigerator and cooktop. Select rooms feature a sofa sleeper and balcony. Also, earn rewards including free night... read more
Location details
2120 South Arlington Heights Road, Arlington Heights, IL, 60005, United States
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Hallways smelled like horseradish (at least for the three days I was there), curtains didn't close, closet door, one desk phone, and mini-fridge were all broken. The room was clean and the bed was nice, though. Staff was awesome.
Business response:
Thank you so much for choosing our property during your recent visit to the Chicago area! We truly appreciate the compliment on our staff and are happy you were comfortable sleeping in the bed! We appreciate the feedback on opportunities and truly hope you give us a try again in the future!
The bathroom needs a real deep clean. There isn’t much to do around there so make sure you have a car. I was only there for two days but I would recommend you stay elsewhere. The bath towels are hard. The day staff was kind because I had to go back three times to get my card activated so that I could get into my room and they kindly apologized every time. (That was sarcasm) Just avoid this place. Spend the extra $20 for a much better place.
Business response:
Thank you for choosing us during your recent visit to the Chicago area. We regret that our service and accommodations did not exceed your expectations. We appreciate the feedback and truly hope you will give us another try in the future!
Missing the door handle for bathroom…bathroom wasn’t as clean…
Easy and straightforward
Ok stay but waited for checking in Long time to check in. Waited quite a while because of the person in front
It says there is free breakfast but there is not free breakfast as advertised
Business response:
Thank you for the rating!! We hope to see you soon.
Business response:
Thank you for the rating! We hope to see you on your next trip to beautiful Arlington Heights, IL!
Frequently asked questions about Suburban Studios Arlington Heights - Elk Grove
How is Suburban Studios Arlington Heights - Elk Grove rated?
Suburban Studios Arlington Heights - Elk Grove has a 4.3 star rating with 1,473 reviews.
When is Suburban Studios Arlington Heights - Elk Grove open?
Suburban Studios Arlington Heights - Elk Grove is open now. It is open 24/7.