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Summer Vista Assisted Living
- Assisted Living Facilities
- Pensacola, FL
About this business
Location details
3450 Wimbledon Dr, Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They have activities starting again because of COVID, there was a delay. Summer Vista is a wonderful place. The residents and staff are nice and friendly.
Have some in house rehab- 3 days a week Four lifetime master Bridge - Golden Girls play bridge at Pensacola Vans for group 10 or less 14 day quarentine first arrival Housekeeping, all meals, laundry Ala carte on level of care One time community fee $2,500 but end of July $2000 off Pendant system, emergency coord One RA and med tech on floor, Nurse on Bring own furniture, walk in closet, pendants She can come and go with a car Great activities program! ECC license is a age in place vs ALS license Every 3 months reevalattion
They are amazing at Summer Vista! Staff is quick to respond to needs! So thankful for Summer Vista
Great Activities! Very warm atmosphere makes you feel at home. Staff is very friendly.
Thought the staff and facilities were great! However it would take over a hour (almost every meal) for the residents to be served. Also there are no options for a low sodium or any other type of diet.
The people who actually do the caregiving for residents are great. However when you have to deal with their corporate office be prepared for helpful staff who are all about money. No compassion or grace given after loved ones dies and the spouse can’t manage her affairs. It has taken about 2 months to get affairs in order and they have been paid but bc they kept sending pymt to the acct that had to be closed they continue to charge nsf fees even though I have made sure bill was paid.
Business response:
Thank you for your feedback and we are truly sorry for your loss. We appreciate your kind words about our caregivers and are concerned to hear about your experience with our billing process. This is not the level of compassion or service we aim to provide. Please contact us at (850) 749-5358 so we can review this matter and address your concerns.
If your loved one is indepent than this is a good fit. My mom did fine since she was able to bathe herself and walk around. Management changed twice in the 8 months she was there. Keep a close eye on your loved one if they need any assistance. Some of the staff is more caring than others.
Business response:
Your concerns are extremely important to us. Our goal is to always treat others the way we would like to be treated. We want the opportunity to speak with you and resolve your concerns. Would you please call our Customer Service line at (877) 212-4126.
I would tell others that I have been dissatisfied with the nursing staff, handling of medications, the food, it is just not a good experience. The administrative staff has changed twice since being here, the ones here now are better than the ones before. I would not recommend to others looking
If you are looking for independent living this is a good place, but assisted living has very limited help and like others have said calls go unanswered and the service is very poor. They seem more concerned with saving money then truly taking care of the residents. Medical assistance to patient ratio is poor and there is never enough staff on duty after hours. Some of the medical staff is great, but others are not and these are nurses!! Food quality is on the par with most hospital food, not an upscale assisted living facili... read more
Frequently asked questions about Summer Vista Assisted Living
How is Summer Vista Assisted Living rated?
Summer Vista Assisted Living has a 3.9 star rating with 110 reviews.
When is Summer Vista Assisted Living open?
Summer Vista Assisted Living is open now. It will close tomorrow at 12:00 a.m.