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Sumner Pediatric Dentistry
- Dental
- Gallatin, TN
About this business
Location details
1710 Nashville Pike, Suite 102, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedVery clean office. Love the staff! Both Britney’s and Jenifer are amazing! Dr Andy is very patient and informative. My daughter wasn’t able to handle a filling and he was very patient with her and caring. I appreciate them very much and know they care for my children!
Business response:
Thank you so much for recommending our team, and for the kind words! 🤗 We LOVE what we do, and we're glad it shows! We enjoy serving you and your sweet family. 🥰 Thank you for continuing to choose US for your pediatric dental needs! 🦷 See you next time! 💚💙
RecommendedEveryone is always so nice and they are great with children!
Business response:
Thank you so much for the kind words on our team! 🥰 We enjoy serving you and your sweet family, and look forward to the future. 👍 We love what we do, and we're glad it shows. 🙌 Thank you for continuing to choose US for your pediatric dental needs! 🦷 See you next time! 💙💚
I'm honestly very upset at the entire experience. Mind you, they were very warm and welcoming but they did not listen at all to what was needed for my child... My son came in for an emergency back in June due to coming home from his dad's with a broken tooth.. They set him up with a cleaning and xray to see the damage. They insisted SEVERAL times, even after me questioning, that they work on the smaller cavities and work our way up to the broken tooth... I repeatedly asked whhhyyy they would leave a broken tooth that's alrea... read more
Business response:
We are truly sorry you had such a negative experience with our practice! Dr. Reed is always happy to discuss any specific concerns with you by phone. Due to HIPAA concerns, we cannot respond to details of specific patient cases in this venue. - - However, we will address any general inaccuracies about our practice that are found within posted comments that do not accurately reflect the actual operations of our practice or our practice philosophy. SPD has an emergency line available 24-7 for all patients, both existing a... read more
RecommendedMy 5-year-old had a necrotic tooth the staff was worried about. She was scheduled for an extraction and the dentist was afraid the tooth would crumble and be difficult to remove. With the expertise of the staff, the tooth was removed in whole, and my girl didn’t even flinch. She’s had no pain all day and has been her normal self. I can not recommend the staff at Sumner Pediatric Dentistry enough!
Business response:
Thank you for recommending our team, and for the kind words! 😁 It is truly our passion and both an honor and a privilege to be entrusted with the care of someone else’s child. As parents ourselves, we realize the level of commitment and trust that must be present to choose a pediatric dentist for your family. 👍 We enjoy serving you and your family, and we are happy she is doing great! Thank you for choosing US for your pediatric dental needs! 🦷 See ya next time, -SPD 💚💙
Worse place ever no call to remind of appointments and when someone can’t make it you can’t make it you miss your appointment then you can’t go back as a healthcare provider I would never recommend this place to any of my patients ..
Business response:
No one is upset, but we do wish to take the opportunity to correct any misinformation regarding our business practices. Should anyone wish to speak directly to Dr. Reed or a member of our team, please contact us at (615)461-7491.
Wont work with you on bills and will try to get you to schedule a surgery for fillings. Went to another dentist for second opinion and lets just say the dental work for my daughter was done within thirty minutes and didnt require dental surgery like suggested by cdg. Im not trying to bash just sharing my experience its up to patients who to trust for dental care.
Business response:
We're sorry that we couldn't meet your expectations for dental care. We are glad to hear that your little one was able to have their dental needs taken care of! I would like to reach out to you to further discuss the billing concerns, if you wish to speak with me. Just call the office at 461-7491 and I will personally discuss any errors or problems you encountered. For those that are reading this review: When and why is general anesthesia used in this office? General anesthesia may be recommended for a person for several rea... read more
Horrible customer service!
Business response:
Laura, I'm glad we were able to finally connect. I just wanted to say thanks for the feedback today you provided today over the phone. I will set up some opportunities for my staff and I to improve on our communication skills to eliminate any future concerns.
Frequently asked questions about Sumner Pediatric Dentistry
How is Sumner Pediatric Dentistry rated?
Sumner Pediatric Dentistry has a 4.9 star rating with 1,504 reviews.
When is Sumner Pediatric Dentistry open?
Sumner Pediatric Dentistry is closed now. It will open tomorrow at 8:00 a.m.