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Superior Fence & Rail

4.8

    About this business

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.817,735 reviews
    Tracee M.'s profile image
    Tracee M. 
    on Birdeye

    4 years ago

    Jose and his team did a great job! On time and quickly and professionally installed. 

    Kyle O.'s profile image
    Kyle O. 
    on Birdeye

    4 years ago

    Do not use Superior Fencing in LW. Overpriced, do not deliver what you say. Original contract i discussed with Erik Stanbra the owner was not written down correctly. Ex i wanted black, said bronze, i paid a lot extra for puppy pickets but i guess that had to be specified. I sign it not realizing it but worked with the office and got it verbally corrected. I asked if I needed to sign new, was told no would be ok. Took weeks for 3 sections on a porch when promised no longer verbally than 10 days. They had to come back tw... read more

    Kyle O.'s profile image
    Kyle O. 
    on Birdeye

    4 years ago

    Do not use Superior Fencing in LW. Overpriced, do not deliver what you say. Original contract i discussed with Erik Stanbra the owner was not written down correctly. Ex i wanted black, said bronze, i paid a lot extra for puppy pickets but i guess that had to be specified. I sign it not realizing it but worked with the office and got it verbally corrected. I asked if I needed to sign new, was told no would be ok. Took weeks for 3 sections on a porch when promised no longer verbally than 10 days. They had to come back tw... read more

    Kyle O.'s profile image
    Kyle O. 
    on Birdeye

    4 years ago

    Do not use Superior Fencing in LW. Overpriced, do not deliver what you say. Original contract i discussed with Erik Stanbra the owner was not written down correctly. Ex i wanted black, said bronze, i paid a lot extra for puppy pickets but i guess that had to be specified. I sign it not realizing it but worked with the office and got it verbally corrected. I asked if I needed to sign new, was told no would be ok. Took weeks for 3 sections on a porch when promised no longer verbally than 10 days. They had to come back tw... read more

    Business response:

    We delivered the original product based off the contract that was signed for by the customer. The customer did not read the contract - which clearly states the color of the fence (twice), the orientation of the gate, and the dimensions of the fence (twice). Nonetheless, we re-fabricated her product despite her errors to try and please her. Additionally, we informed her not to use the gate until the concrete cures - which can take up to 2 weeks (Not 4 Weeks). Despite fulfilling her order in 2 different colors, we did not ... read more

    Gloria F.'s profile image
    Gloria F. 
    on Birdeye

    4 years ago

    From the initial process and changes Jason worked diligently to make sure I was happy. My installers were prompt courteous and informative. Smooth process. I will be using them in near future to extend down other side of house. Oh and price was perfect. 

    Rebecca R.'s profile image
    Rebecca R. 
    on Birdeye

    4 years ago

    My experience with Superior Fence and Rail was fantastic from beginning to end. Mark was responsive to my emails and questions and the quote was lower than others I had received. Gina in the office was able to schedule my installation earlier than was initially available and that was a big help. Phillemon, Manuel and Balthazar arrived on tine and were incredibly professional. They did a great job on the installation and got it done in one day. I could not be happier 

    Paula V.'s profile image
    Paula V. 
    on Birdeye

    4 years ago

    Professional, quick and great product. We’re very happy with our new fence. 

    Mike B.'s profile image
    Mike B. 
    on Birdeye

    4 years ago

    All employees we dealt with were courteous, knowledgeable and efficient from Lillian I the office to the employees that installed the fence. Would definitely recommend them. 

    William Langley J.'s profile image
    William Langley J. 
    on Birdeye

    4 years ago

    They came out promptly and cleaned up afterwards. The fence looks durable. 

    Frequently asked questions about Superior Fence & Rail

    How is Superior Fence & Rail rated?

    Superior Fence & Rail has a 4.8 star rating with 17,735 reviews. 

    When is Superior Fence & Rail open?

    Superior Fence & Rail is closed now. It will open tomorrow at 9:00 a.m.