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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
My car seemed to be serviced great. I was not a fan of the Service Consultant, Myron Lyons and that is why I am rating this 3 stars instead of 5 stars. He seemed a little rude especially about the loaner. This was my 3rd visit and the one & only time I have been treated as if I was an inconvenience and that somehow, I wasn't going to take care of the loaner and wouldn't add the appropriate amount of gas before returning. The previous 2 Service Consultants I had were great.
Business response:
Your feedback has been noted and we truly value your honest assessment of your service experience. We understand that while your vehicle received excellent care, your interaction with our service team didn't meet your expectations. Your comfort and confidence when using our loaner services are important to us. We're committed to ensuring every customer interaction reflects our dedication to exceptional service. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com so we can address your conce... read more
Acutally Im not from here but moving soon spring time I have a great experience service my car IS 250 2008 just like Lexus in bellevue Washington I feel in good hand on this company Only Lexus can touch my car. Thank you!
Business response:
We are utterly delighted to hear about your wonderful experience! Your trust in our service team means everything to us, especially as someone who has experienced quality Lexus care in other locations. We understand how important it is to feel confident that your vehicle is in capable hands, and we're honored that you chose Superstition Springs Lexus for your automotive needs. Welcome to the area for your upcoming move this spring - we look forward to continuing to provide you with the exceptional service you deserve!
I really liked the customer service experience and the fact that I did not feel pressure to buy additional products.
Business response:
We genuinely appreciate your feedback about the excellent service you received. It means so much to us that you felt comfortable throughout your visit and appreciated our no-pressure approach. Providing outstanding customer service while respecting our customers' decision-making process is exactly what we strive for every day. We're thrilled that your experience reflected these values and look forward to continuing to serve you in the future.
Good service. A little confusion regarding the bill.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the quality of service we provided means a great deal to us at Superstition Springs Lexus. We understand there was some uncertainty with the billing process, and we appreciate you bringing this to our attention. Your input helps us continue to refine our processes and ensure every aspect of your visit meets our high standards. We truly value customers like you who take the time to share their experiences with us.
This dealership is always the best when buying a car! They make it as pleasant as possible given all the paperwork that's involved. I would and do recommend it to my friends.
Business response:
We are glad to hear that your car buying experience met your expectations. Your appreciation for how we handle the purchasing process and make it as smooth as possible means everything to our team. It's wonderful to know that you feel confident recommending us to your friends. Thank you for being such a valued customer and for taking the time to share your positive experience.
Great service and friendly and customer focused team.
Business response:
We deeply appreciate your wonderful feedback about our team's excellent service and customer-focused approach. Your recognition of our friendly staff truly means the world to us. It's incredibly rewarding to know that we successfully delivered the exceptional experience you deserved. Your positive words motivate our entire team to continue providing outstanding care for every customer who walks through our doors. We look forward to serving you again in the future.
Quick and easy transaction. Absolutely no pressure buying experiance.
Business response:
Thank you for sharing your experience! We're delighted that your visit was efficient and relaxed with no pressure tactics. We believe car buying should be enjoyable, and we're pleased we provided exactly that. We appreciate your business and look forward to serving you again.
They were easy to deal with and didn't pressure me into anything.
Business response:
We greatly appreciate your feedback about your experience with us. It's wonderful to hear that our team made the process straightforward and comfortable for you. We understand how important it is to feel at ease when making automotive decisions, and we're pleased that you felt supported without any unwanted pressure. Your positive experience means a great deal to us, and we look forward to continuing to serve you with the same respectful and genuine approach in the future.
Always pleasant staff and accommodating.
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about our staff being pleasant and accommodating truly means the world to us. We understand how important it is to feel welcomed and supported when visiting our dealership, and we're delighted that we could provide that level of service for you. Thank you for taking the time to share your experience - it helps us continue delivering the exceptional care our customers deserve.
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 4,909 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is open now. It will close at 5:00 p.m.