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Surprise Self Storage - Surprise, AZ

4.9
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About this business

About Surprise Self Storage The City of Surprise, Arizona has been experiencing accelerated development since the early 1990s, and at one point, becoming the fastest growing city in the entire state. With this kind of growth, the need for storage options becomes more and more important to the community. This is where Surprise Self Storage comes into the picture, with a variety of storage sizes to suit every need. Surprise Self Storage is a state-of-the-art storage and RV facility located in beautiful Surprise, AZ, less tha... read more

Location details

14136 N. Litchfield Rd., Surprise, AZ, 85379, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9181 reviews
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Sek C.'s profile image
Sek C. 
on Birdeye

a year ago

Everyone that answered the phone the times I called were very pleasant and helpful. Tammy helped me at the location I was renting a car space from. She was very nice to work with. I would definitely use them again for my storage needs. 

Business response:

Sek, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Surprise Self Storage  

Susan N.'s profile image
Susan N. 
on Birdeye

a year ago

Went above service to help me find storage unit and next day had get another one and help with my lock 

Business response:

Susan, thank you so much for using our facility. We appreciate your business. Sincerely, Surprise Self Storage  

Cynthia B.'s profile image
Cynthia B. 
on Birdeye

a year ago

Friendly clean quick 

Business response:

HelloCynthia, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, Surprise Self Storage  

Mary Anne A.'s profile image
Mary Anne A. 
on Birdeye

a year ago

We have been with surprise storage for approximately 3 years in the same RV spot. We recently moved to a different spot that had more shade. We had to do new paperwork which was not a big deal & everything went smoothly. The problem we have is the monthly cost…it keeps going up, but the services are not any different than what was offered 3 years ago. 

Business response:

Hello Mary Anne, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, Surprise Self Storage  

Kay M.'s profile image
Kay M. 
on Birdeye

2 years ago

Your staff is so knowledgeable,helpful and kind. I wish all my customer experiences were like the one I had with your team. 

Business response:

Kay, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, Surprise Self Storage  

Anna G.'s profile image
Anna G. 
on Birdeye

2 years ago

It was so simple to rent a space for my trailer. Filled out the rental forms online, stopped by the office to finalize things & done. Loved how easy it was. 

Business response:

Anna, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Surprise Self Storage  

Tashika P.'s profile image
Tashika P. 
on Birdeye

2 years ago

Very friendly and super helpful 

Business response:

Tashika, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Surprise Self Storage  

Elizabeth E.'s profile image
Elizabeth E. 
on Birdeye

2 years ago

Tammy was friendly and very knowledgeable and helpful . Very clean facilities. Can meet all your needs. 

Business response:

Elizabeth, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, Surprise Self Storage  

Patricia B.'s profile image
Patricia B. 
on Birdeye

2 years ago

Super nice and knowledgeable staff and management, plus great rates! 

Business response:

Thank you Patricia for your kind words, they go a long way to shaping what we do at Surprise Self Storage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The Surprise Self Storage Team 

Frequently asked questions about Surprise Self Storage

How is Surprise Self Storage rated?

Surprise Self Storage has a 4.9 star rating with 181 reviews. 

When is Surprise Self Storage open?

Surprise Self Storage is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com