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Sycamore Hills Dentistry
- Dentists
- Fort Wayne, IN
About this business
Location details
10082 Illinois Road, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The experience from arrival to checking out was amazing. They make you feel very comfortable, and at ease throughout your appointment. Everything is very updated and clean. I am very happy I chose Sycamore Hills Dentistry and plan to stay.
Business response:
Thank you so much for your kind words, Matthew. We really appreciate you taking the time out to share your experience with us. Cheers, Sycamore Hills Dentistry
Friendly staff and explained everything thoroughly. Great atmosphere and especially enjoyed the blanket and Netflix they provided. I would definitely recommend.
Business response:
Thank you so much for your kind words, Monica. We really appreciate you taking the time out to share your experience with us. Cheers, Sycamore Hills Dentistry
Great staff and doctors
Business response:
Thank you so much for your kind words, Lane. We really appreciate you taking the time out to share your experience with us. Cheers, Sycamore Hills Dentistry
0/10 Do NOT RECOMMEND THIS PLACE! Do not take your children here if you are looking for great care. 0/10 The manager, HORRIBLE. Not empathetic by any means for patients children and their mistakes.
Business response:
Hi Vanessa, We apologize for your frustration of this situation. Like we had stated on the phone, because of the pediatric office performing sedation on your son, they typically would rather error on the side of caution and pre-diagnose potential early decay to further prevent issues down the road and potentially have to sedate your child again. We understand that your estimated patient portion was more than what was expected, but like we had discussed at your sons appointment, pediatric offices are typically out of network... read more
Stop scaming people
Business response:
Travis, We appreciate the feedback. Per our follow up phone conversation, I understand your concern is not with the service you received however more so with the process in which we schedule patients for treatment. Because we know that paying in full is not always feasible for all patients, we do offer payment plan options which we had offered to you as well. The way that we show treatment plan options to our patients is through our Ipad's when checking out. This also allows us to email or text these treatment plan options t... read more
not so good experience with setting up of appointment... staff were not as helpful. will never come back and will not recommend with friends...
Business response:
Hi Raphael, I am sorry for any misunderstanding that there was when scheduling your appointment. Like we had talked about on the phone, the new patient paperwork had gone under your son's orthodontia account that we had found directly after you had left. We unfortunately did not have a chance to reschedule due to you having to leave. We are still more than happy to reschedule. I am sorry that you felt things were difficult and that was not our intention. Moving forward if there is anything in the future that you might need, ... read more
My father in law was visiting from out of state and needed a bridge repaired. They tried to sell him on a reoccurring billing membership to “Save” him money. He told them he lives in Florida but they tried anyway! Taking advantage of a fixed income elderly person is a low blow and inexcusable. My wife, son and I USED to go see them. Not anymore. They’re crooks that put profit over common sense and decency.
Business response:
Hi Shawn- I wanted to make sure I touched base with you via this review as well just to clarify. As I let you know on the phone, this is only a one time a year fee to receive the 20-50% discounts on our advantage program. We always want to put our patients first and make sure they are receiving the best price. Even though he might have only been able to use this once, we wanted to make sure that the price we went over was the discounted price and not full price. I'm glad we were able to clear up the misunderstanding on the ... read more
Was able to get in without lot of waiting Like the phone text messages
Business response:
Hi Indira!, Thank you so much for your thoughtful review and 5 star rating! We look forward to seeing you again soon! Thank you again! -Sycamore Hills Dentistry
I am new to this office this year, this was my third visit. I have yet to meet the dentist. He didn’t come introduce himself on my first visit. He was absent during my second visit. I was well cared for by a visiting dentist each time. I passed the dentist in the hallway this visit (3rd) and he didn’t greet me at all. He never looked at me, instead looked right past me. The visiting dentist told me he informed “my” dentist that things weren’t going well with my procedure, yet he never stopped in. Further, I was asked to pay ... read more
Business response:
Hi Mari- I tried to reach out to you via phone but was unable to get ahold of you. I did leave a voicemail. I am very sorry for your frustration and would be more than happy to talk to you about what is going on so that we can try and solve this issue. We do have three different Doctors at our office and all are awesome but we try to never assign a specific Dr. to one patient unless it is per patient request. I would be more than happy to put on your account that you request one Dr. over another though if you would like! We ... read more
Frequently asked questions about Sycamore Hills Dentistry
How is Sycamore Hills Dentistry rated?
Sycamore Hills Dentistry has a 4.9 star rating with 2,309 reviews.
When is Sycamore Hills Dentistry open?
Sycamore Hills Dentistry is closed now. It will open on Monday at 8:00 a.m.