SYNERGY HomeCare

4.7

Opelika, AL

About this business

Healthcare Home Health Care

Location details

3320 Skyway Drive, Opelika, AL, 36801, United States

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4.7359 reviews

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Jennifer H_22

a year ago

I am a current client of this provider He needs assistance with 100% of his activities of daily living. They are fairly responsive and they have staff for the times of my needs.

Business response:

Thank you for you kind review of our home care services.

Scott G_11

a year ago

I am a current client of this provider The caregiver would do more if my Mom would let her. They are reliable because the employees show up.

Helen M_34

a year ago

I am a current client of this provider Robert is happy, content, and when I come home, everything just seems great, Most of the time, I can get care. If I need a change or immediate care, I'm able to work with the scheduler and take care of that right away,

Business response:

So grateful for the opportunity to provide excellent care for your loved one!

Anonymous_1713884685

a year ago

I am a current client of this provider They could take initiative. They need better staff.

Business response:

We will work hader to meet your expectations.

Teanna M

a year ago

I am a current client of this provider It gave him an opportunity to socialize with others and the caregivers were genuinely interested in getting to know him. Some caregivers went the extra mile to connect with him. He was happy when I came home and not irritated. I like the quality of care.

Business response:

Thank you for you kind feedback, Teanna.

Stephanie B_17

a year ago

I am a past client of this provider The most helpful was having someone here to help. I liked that everyone was nice and helpful.

Business response:

Thank you for you kind review.

Judy B_44

a year ago

I am a current client of this provider They are good with him; they work well with him and do everything they need to do. When they have good nurses, they take good care of him.

Business response:

So grateful for your positive review and feedback.

Mike W_17

a year ago

I am a current client of this provider I think they could have better communication keeping the clients informed about the patients being more attentive and doing things with her as opposed to just watching TV. I would like to see them improve on commutation it's one of the big things and the lead supervisor left last year and we weren't notified until a month later. Some caregivers are better than others and proactive and some just sit and watch TV.

Business response:

We will work hader on our communication issues and staff performance

Harriett J_1

a year ago

I am a current client of this provider The agency is very good about making sure they are providing what we need. I like that they work with me and they have an efficient process.

Business response:

Thank you for your positive feedback about the care we are providing.