SYNERGY HomeCare

4.6

Home Health Care
Overland Park, KS

About this business

Healthcare Home Health Care

Location details

9240 Glenwood Street, Overland Park, KS, 66212, United States

Get directions

4.6198 reviews

Select a rating

Hasel C

6 years ago

I am a past client of this provider The lady that they sent became part of our family, it made it easy having her all the time. I like the caregivers and the management they sent, they were all very professional.

Nancy D_30

a year ago

I am a current client of this provider I needed help with fall prevention. They sent me two people with no education in fall prevention.

Business response:

Nancy, we are sorry that your experience did not meet your expectations. The caregiver and Care Manager that were sent on short notice to your home to provide assistance were both trained and experienced in caregiving including Fall Prevention Training. We apologize for whatever misunderstanding occurred during that visit.

Ann M_28

4 years ago

I am a current client of this provider They are supposed to make the bed, clean the kitchen and bathroom. Only one of them does that. Tammy is excellent. They should listen to what I tell them when I call.

Anonymous_2732

6 years ago

I am a past client of this provider The caregiver was argumentative, and at one point, was even physical with her. They wouldn't listen to her. They need to listen the clients. They didn't listen to my mother's comments and complaints.

Business response:

SYNERGY HomeCare values the voice and autonomy of our clients. We provide a Client Bill of Rights to every client when they sign up for services encouraging them to report any issues to our office by calling. Our phones are answered live around the clock and we will respond as quickly as we can.

Karen S_14

6 years ago

I am a current client of this provider I think their billing is really bad also. I can't understand it. It's very confusing. There prices are exorbitant. The other company was charging $250 to try, and Synergy went up to $400. I tried to find someone else, but I couldn't find anyone else. The ladies who went in were fairly nice.

Business response:

Thank you for your feedback. We value your input! SYNERGY HomeCare strives to provide excellent care to our clients and we also strive to provide competitive rates in our local market. If you would like to discuss this further we would welcome your phone call anytime.