TaxRise

Caitlyn R 

on BBB

3 years ago

My sister came down with some uncontrollable major medical issues been letting these guess know that they told her to still turn in her 2021 taxes which covered her 2017 owed taxes. It was a complete waste of money to them if they have you file and they just take it anyways im so upset for my sister because it's piling up so bad for her we don't know what we ar gonna do she may not even come back home and all you guys are worried about money and money you already recieved from her for what help???. 

Ashley S 

on BBB

3 years ago

If you're considering using Tax Rise to help you with any resolution with the **** I would advise you not to. I just finished working with them, and here's the deal. They do give great customer service to hook you. They will go above and beyond to reassure you that you are an excellent candidate for the fresh start initiative and list why. They are friendly and upbeat and promise only to have your best interest in mind. They are trained well to hook you, but what they deliver after and how much they charge you is a different... read more

Duane and Paulette P 

on BBB

3 years ago

Do NOT do business with TaxRise. They took advantage of us, promised things they never made an effort to deliver, and quit communicating with us when we questioned the progress they were not making. We hired them TWO YEARS ago and they still haven't provided services they promised. They did not have our best interest in mind but tried very hard to get us to pre-pay them for their "services," which we eventually did. What a mistake. They tried to negotiate with IRS and we didn't owe any taxes with them. They didn't want to ne... read more

Jewel S 

on BBB

3 years ago

I have enlisted TaxRise to help me with my taxes to No Avail. I am paying $5700.00 (at ****** a month) and getting no value for my payments. I constantly have issues contacting them, and My case Manager has always been changed without notification. They provided me with Transcripts that were in error and put it on ME to correct.The lack of follow-up and updates is horrible. It has now put me in a predicament where if they had acted or even followed up with updates could have potentially ceased further action from occurring.T... read more

Steve B. 

on BBB

3 years ago

They basically stoke our money and not helped us one bit we are still getting letters from the irs. They won't let us out of our contract. Stay away we are about to start legal proceedings against them for breach and fraud ************ 

Candice M. 

on BBB

3 years ago

I acquired them back in March of 2021 and have had nothing but lack of communication when it comes to my case. My original case manager disappeared without notifying me. My second case manager lacked communication to the point I had to escalate to his boss and now his boss took 3 weeks to return a callback to me about my case. The lack of follow up and update is horrible. It has now put me in a predicament where if they had taken action or even following up with updates could have potentially ceased further action from occur... read more

Benjamin 

on BBB

3 years ago

I first contacted Tax Rise to see if they could do something different than my CPA. They promised my initial $500 would be refundable IF their investigation proved they could not perform additional services/offer a different tax return than what my CPA could provide, to which I agreed. However, when they gave me the results of my investigation, I then said they didn't sound very different than my existing services. After a very lengthy argument with more than one associate that I would get back with them after speaking with ... read more

Mwandishi S 

on BBB

4 years ago

This company is really misleading people. They mislead you about the very small chance of getting into the *** tax saving programs. If you do not qualify all they do is set up a installment program with the *** which you can do yourself. I'm paying this company $4000 for a installment plan that I could of done myself for free. Watch out for TaxRise. Fraudulent practices. Buyer beware. 

Joseph B 

on BBB

4 years ago

TaxRise charged $750 to start the process of resolving my tax issues with the *** After 10 months with little contact and zero recommendations I asked for a full refund They first offered $150 then a week later$250 to settle my complaint I refused both offer because they did not do the work They hire telemarketers to prospect for their so called tax pros The telemarketers are driven by commissions not on providing a resolution to your tax issues Save your money hire a real tax attorney!Thanks for nothing TaxRise!