Team Donna and Ermina at Rate (NMLS #245945)

jnbragg 

on Zillow

7 years ago

Donna was very helpful from the beginning. We came to her as first time home buyers not sure what we were in for. Donna took her time one afternoon to break down the entire process. She helped us determine our mortgage budget and then she broke down all the costs that we would come across for a down payment at our projected budget. Once we finally found our home we shortly locked our interest rate- but a few days later she explained to us that she came across a lower rate that we were able to lock saving us .5% She made sure... read more

jefftroesch 

on Zillow

7 years ago

Donna was very professional, very responsive, and provided high quality assistance to help us navigate this challenging process. My wife and I were very impressed and will definitely use her again and recommend her service to others who seek similar consulting. 

seanpackard8 

on Zillow

7 years ago

Donna was clear, precise, and prompt in helping me with my first mortgage. My situation was unique with the presence of the Housing Authority, and I couldn't have gotten certified without Donna's familiarity with the special application process. 

audioa 

on Zillow

7 years ago

Donna was the right person to service our loan due to our tight schedule and challenges during the home buying process. She is responsive and uses the appropriate communication tool for the task on hand (expect a call from Donna if the subject is time sensitive). From pre-qualification letter to loan funding, Donna expertly guides you through the process. 

lgarcia18 

on Zillow

7 years ago

Donna at RPM Mortgage and her team have been on this journey with me for almost 2 years now. With her expert guidance and efforts we were able to buy our first home through her. Total professional expert in her field. I would recommend Donna, Dylan and her team to anyone in need of mortgage loan services. Wonderful to work with and I wouldn't change a thing. 

bbstella1 

on Zillow

7 years ago

Donna was honest and straightforward throughout the process. She was thorough in explaining the process and she or a team member were timely in their responses to my questions and comments. My existing income vs. debt did not make for an easy refinance. Donna and her team were persistent and tenacious and ultimately found the right formula for my situation. I am happy and comfortable with the results of the refinance. 

user932951 

on Zillow

7 years ago

Just worked with Donna and her team to close escrow on our dream home! Donna and her team came to our rescue after our credit union felt the deal was too complicated. It was a complicated deal because it is a 3 acre property with one home, a former preschool and large barn, two septic tanks, and two wells.....and everything needed something. Throughout the whole process I felt very well taken care of and every question, whether over the phone, e-mail etc. was answered promptly and thoroughly. Donna even stayed late at the of... read more

zuser20160421095704764 

on Zillow

7 years ago

Just closed escrow on a re-fi with Donna that essentially transferred my home's title back in my name. It’s a long story and I won’t bore you, but Donna was able to secure reasonable financing for me and I now have a mortgage on my home again. She helped me get my ducks in a row and we persevered. Donna and her team at RPM are knowledgeable and empathetic. Things moved quickly without confusion, which I appreciate. Being single and self employed makes things tough. I sense that Donna really does care, which is rare now days ... read more

user70811263 

on Zillow

7 years ago

Donna and her team at RPM did a great job with our re-fi last summer. From start to finish they were there to guide us through the process. We had forgotten how much paperwork is involved but RPM helped us work through it smoothly. We would not hesitate to recommend Donna and her staff in the future.