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Team Donna and Ermina at Rate (NMLS #245945)

5.0

About this business

Team Donna and Ermina is your San Luis Obispo local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Team Donna is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Team Donna at (805) 335-8743 for more information! 

Location details

1065 Higuera St., Suite 100, San Luis Obispo, CA, 93401, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.093 reviews
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rozgribben's profile image
rozgribben 
5 years ago

My husbans and I have used Donna Lewis three times in the paat 12 years. We use her because she is knowledgable and really good at her job. She has always gone the extra mile dor us and we appreciate her not only a person who cares, but is very repected in her field. 

Business response:

Thank you Roz for the nice review! I love working with you both and feel grateful that you come back for more. Happy New Year in your beautiful new home! 

jflongo's profile image
jflongo 
5 years ago

Very helpful and thorough . Always responded quickly to questions and were patient and understanding. Nice office and staff. Happy it closed on time with 30 day close. They worked hard to complete the sale. I would recommend them and use them again. 

Business response:

Thank you for the review Mr. Longo! We loved working with you and appreciate the business & the review! Happy Holidays! 

Heather's profile image
Heather 
5 years ago

Donna and her team are superb! They were proactive in ensuring that all aspects of the home buying process were done correctly and efficiently. In addition, they took the time to explain various scenarios, provided guidance when needed, and were very responsive to calls/emails. Many thanks to Donna and the RPM team! 

Business response:

Thank you Heather for the wonderful review...many thanks to you as well...we appreciate you! 

CReady's profile image
CReady 
5 years ago

Donna was very easy to work with and answered all of our questions. There is a lot of paperwork involved and she helped to keep it simple. I recommend her to future borrowers. 

Business response:

Thank you for the review Christine...much appreciated & hope you are enjoying your new home! 

asizrhands's profile image
asizrhands 
5 years ago

Donna and Dylan were so helpful in the process of my refinancing. I had a unique situation and Donna quickly thought of a solution. The professionalism was consistent throughout the process. They both were able to answer any questions I had and were also able to work through the challenges that arose. When making important decisions of borrowing money it's important to have a competant loan advisor. That is exactly what I got with Donna Lewis. I am very grateful for her knowledge and help through the process. I highly recomm... read more

Business response:

Thank you for the review...we appreciate you! 

daveh100's profile image
daveh100 
5 years ago

Donna Lewis was our loan agent and did a wonderful job. Our loan was very complicated and she was with us every step of the way. Donna was able to get us a great interest rate on our mortgage. She returned our calls, texts, and emails promptly. We feel fortunate to have had her help. We give Donna our highest recommendation. 

Business response:

Thank you Howell family...we appreciate you and the review! 

Adrienne's profile image
Adrienne 
6 years ago

Donna was available day, night, and weekends to help us put in timely offers, and in this housing market, that is so important. Her team was always available to answer our "first time buyer" questions and had a useful online portal for document sharing. I really appreciated her thorough information explaining the needed cash to close, what interest rates were doing, and what our total monthly payments might be. It made us comfortable enough to take the leap. 

Business response:

Thank you so much for the wonderful review! We appreciate you too!!! 

Lawren U's profile image
Lawren U 
6 years ago

We were first-time homebuyers navigating our home purchase without the help of a realtor, so we had a million questions that needed answering. Donna and Dylan were available to answer every single (sometimes silly) question. Their expertise and willingness to guide us through all the hoops you jump through with this kind of purchase helped us feel confident in all the decisions we had to make. We loved working with them! 

Business response:

Thank you Lawren for writing such a nice review...we appreciate you! 

zuser20180614083655851's profile image
zuser20180614083655851 
6 years ago

Although we did not buy a home, Donna has made the process of prequalification seamless. We received all of the instructions and paper work right away. We also discussed the pros and cons of certain areas within the zip code. We are still looking in the area as the prices have been very strong lately. 

Business response:

Thank you for the review...much appreciated! 

Frequently asked questions about Team Donna and Ermina at Rate (NMLS #245945)

How is Team Donna and Ermina at Rate (NMLS #245945) rated?

Team Donna and Ermina at Rate (NMLS #245945) has a 5 star rating with 93 reviews. 

When is Team Donna and Ermina at Rate (NMLS #245945) open?

Team Donna and Ermina at Rate (NMLS #245945) is closed now. It will open on Monday at 9:00 a.m.