TerraBella Shelby

Anonymous 

on AplaceForMom

2 months ago

Things could be improved but they have been very good about some important things. The hall smells of urine more often. The other areas seem clean enough. Again, staff changes lately but they are super nice in the building. Her hall has some super nice staff. The important things of keeping her safe, clean, dressed they do well. But no matter the complaints about laundry, many clothes just go missing. Cost has gone up and I feel as though it's already almost unaffordable for us." 

Anonymous 

on AplaceForMom

a year ago

My loved one is currently a resident at TerraBella Shelby and overall I would say that things are good. The move in process was pretty smooth. The staff are super nice and welcoming. Communication with the family could be better, but it is okay. The value for cost is not so great as families are responsible for supplying their loved one's supplies separately. Overall though, TerraBella Shelby is a nice facility. 

Anonymous 

on AplaceForMom

a year ago

Our family had an in person tour with TerraBella Shelby and the tour experience was great we liked it very much! It was out 2nd choice, however the room available at the time did not have everything I thought we needed (no kitchenette). 

Anonymous 

on AplaceForMom

a year ago

My loved one was a resident here and our experience was not great. It wasn't terrible, but not great either. We decided to move her to a different facility. 

anonymous 

on AplaceForMom

2 years ago

All went out of their way to be helpful and patient~ focused. Not luxurious but "homey" comfortable. Price point is fair. 

MM 

on AplaceForMom

2 years ago

My loved one likes the food. They offer plenty of activities. My loved one is in the memory care unit, and seems to be doing good. Overall, it's a nice place. 

F G 

on AplaceForMom

2 years ago

This is an excellent community. The staff are friendly, the food is good, and the activities are great for the residents. We were pleased with our experience. I have no complaints about my loved one's short stay here. 

Ken M 

on AplaceForMom

3 years ago

I liked this community, they were good to my loved one while he was there. I just had to switch areas. They had t.v. activities for my loved ones also and they were a little more open with covid restrictions at the time my loved one was there.