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TerraBella Shelby

4.6

About this business

Welcome to TerraBella Shelby TerraBella Shelby managed & operated by Discovery Senior Living, a recognized leader for almost 30 years in the development, building, operation, & management of affordable, award-winning senior-living communities. For more details please contact us at +1 980-414-3753 

Location details

1550 Charles Rd, Shelby, NC, 28152, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.639 reviews
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Anonymous's profile image
2 months ago

Things could be improved but they have been very good about some important things. The hall smells of urine more often. The other areas seem clean enough. Again, staff changes lately but they are super nice in the building. Her hall has some super nice staff. The important things of keeping her safe, clean, dressed they do well. But no matter the complaints about laundry, many clothes just go missing. Cost has gone up and I feel as though it's already almost unaffordable for us." 

Anonymous's profile image
a year ago

My loved one is currently a resident at TerraBella Shelby and overall I would say that things are good. The move in process was pretty smooth. The staff are super nice and welcoming. Communication with the family could be better, but it is okay. The value for cost is not so great as families are responsible for supplying their loved one's supplies separately. Overall though, TerraBella Shelby is a nice facility. 

Anonymous's profile image
a year ago

Our family had an in person tour with TerraBella Shelby and the tour experience was great we liked it very much! It was out 2nd choice, however the room available at the time did not have everything I thought we needed (no kitchenette). 

Anonymous's profile image
a year ago

My loved one was a resident here and our experience was not great. It wasn't terrible, but not great either. We decided to move her to a different facility. 

anonymous's profile image
2 years ago

All went out of their way to be helpful and patient~ focused. Not luxurious but "homey" comfortable. Price point is fair. 

MM's profile image
2 years ago

My loved one likes the food. They offer plenty of activities. My loved one is in the memory care unit, and seems to be doing good. Overall, it's a nice place. 

anonymous's profile image
2 years ago
F G's profile image
2 years ago

This is an excellent community. The staff are friendly, the food is good, and the activities are great for the residents. We were pleased with our experience. I have no complaints about my loved one's short stay here. 

Ken M's profile image
3 years ago

I liked this community, they were good to my loved one while he was there. I just had to switch areas. They had t.v. activities for my loved ones also and they were a little more open with covid restrictions at the time my loved one was there. 

Frequently asked questions about TerraBella Shelby

How is TerraBella Shelby rated?

TerraBella Shelby has a 4.6 star rating with 39 reviews. 

When is TerraBella Shelby open?

TerraBella Shelby is open now. It will close at 6:00 p.m.