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Texas Hot Tub Company - Dallas

5.0
  • Hot Tub & Pool
  • Dallas, TX
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About this business

Home ServicesHot Tub & PoolPool & Hot Tub Service

Texas Hot Tub Company believes in healthy and active lifestyles through swimming and aquatic therapy. We believe Swim Spas and Hot Tubs are a serious purchase, and we are celebrated for our commitment to great customer service. Our sales team loves helping our customers find the best Swim Spa or Hot Tub to fit their needs when the time is right. Our award winning 4500 square foot showroom offers you a relaxed shopping atmosphere with all the newest models for easy comparison. Enjoy a test soak or swim, and get the latest ... read more

Location details

15250 Dallas Parkway #300, Dallas, TX, 75248, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
5.0199 reviews
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44 reviews have no rating
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Tammie Cannon Green's profile image
Tammie Cannon Green 
recommend  Recommended
a year ago

Ross has be great! Answering all my questions from the start. Very nice to work with! 

Business response:

Tammie, thank you so much for your review and congrats on your new Rio hot tub! Ross is an expert when it comes to hot tubs, so don't hesitate to reach out with questions. Welcome to the Texas Hot Tub Company family! 

Joan Rosel Bohan's profile image
Joan Rosel Bohan 
recommend  Recommended
a year ago

I highly recommend Texas Hot Tub Company and Dallas. I had checked out another company, however, once I walked into Texas hot tub Company and met Ross Underwood I was sold on them & Ross!!! He was very knowledgeable about the different machines finding the perfect Spa for my 5'3" height. He explained, in Texas, a spa is considered a medical device and how I could save money. He made it very easy and answered all my questions. I have stopped by and called numerous times. I was also impressed with the delivery service. It... read more

Business response:

Joan, thank you so much for your review. We are so glad Ross was able to help find the perfect tub for your needs. Thank you for your business, and welcome to the Texas Hot Tub Company family! 

Tamara Anthony's profile image
Tamara Anthony 
recommend  Recommended
a year ago

My husband and I love our new hot tub! Ross at the Dallas Location was excellent in informing us of the different products available! The local showrooms has hot tubs that you can test!! The shipping was amazing! One week after ordering our delivery arrived! The delivery team and electrician work was top notch! We are very pleased with our purchase and recommend this company. 

Business response:

Tamara, thank you so much for your review. You chose an excellent hot tub and we know you'll be loving it for years and years to come. Thank you for your business and welcome to the Texas Hot Tub Company family! 

William Druyun's profile image
William Druyun 
recommend  Recommended
a year ago

Our experience in purchasing the hot tub including installation was superb. Ross Underwood is an amazing manager and salesman. No question was left unanswered and he is a consummate professional! He returned many phone calls to help us complete paperwork for the state tax reduction for medical reasons. The Spa is beautifully made and is a great addition to our back yard. On a scaled of 1-10 Ross is a 10+++. 

Tracey Loyd's profile image
Tracey Loyd 
recommend  Recommended
a year ago

If you’re in the market for getting a new hot tub, I HIGHLY recommend you go check out Texas Hot Tub Company in Dallas. Unlike other companies that will try and sell you everything under the sun, THTC is different. They’ll work with whatever budget you have and even get to know your needs so that you can make an educated purchase. My sales guy, Ross Underwood, was absolutely amazing and quite knowledgeable. Even after my tub was purchased and delivered to my home, Ross still followed up with me for ensuring my satisfaction a... read more

Dale Rhoads's profile image
Dale Rhoads 
recommend  Recommended
a year ago

All the reviews here are true. Ross is the Tom Brady of hot tub sales professionals. He's the GOAT. He was extremely patient with all the hundreds of questions I emailed him, and he always kept me in the loop with production / delivery schedule, etc. He even emailed me from the UK while he was on vacation. That's service. Love my new hot tub Ross. Speaking of Service.. Texas Hot Tubs was previously Coleman Bright Ideas. I bought my first hot tub from them in May 2000, and have been a happy customer since. Whe... read more

Business response:

Dale, thank you so much for your review. We couldn't agree more - Ross is the GOAT! Thank you for your loyalty over the past 22 years. We are always here for your hot tub needs! 

Edie Hagens's profile image
Edie Hagens 
recommend  Recommended
a year ago

We recently purchased a hot tub from Texas Hot Tub Company and had the pleasure of working with Ross Underwood as our sales executive. Although supply chain issues across the world provided less than optimal delivery time frames for all customers, Ross was there to run down timely status updates to let us know what he heard from production and the warehouse. Ultimately, the part required for our tub was not available, and wouldn't be for some time. Ross found a similar tub to the one we wanted, awaiting delivery in the ware... read more

Business response:

Edie, thank you so much for your review. We couldn't be happier that Ross was able to find a hot tub to fit your needs. The Jetsetter is one of our top selling tubs, and we assure you'll be loving it for years to come. Welcome to the Texas Hot Tub Company family! 

Vince Tennyson's profile image
Vince Tennyson 
recommend  Recommended
a year ago

We bought our spa through Ross at the Texas Hot Tub Company. Ross is a great encourager, and was right there with us every step of the way, always open to answer any question. Our tub is the coolest spa I have ever been in. I still haven’t found my favorite spot because there are so many great ones. We bought a Triumph and it is indeed, a triumph in technology, comfort and ease of use. The wife and I could not be happier with our purchase. 

Business response:

Vince, thank you so much for your review. The Triumph is a great hot tub; you will be enjoying it for years! Please give us a call if questions arise about your new hot tub, we would love to help. Welcome to the Texas Hot Tub Company family! 

Qu Whiteman's profile image
Qu Whiteman 
recommend  Recommended
a year ago

Ross Underwood with Texas Hot Tub in Addison is amazing. He walked us through the entire process. From the showroom to delivery. Ross was very knowledgeable. 

Business response:

Thank you so much for your review and your business! Yes, Ross is very knowledgeable about hot tubs, and he is always available if you have questions. Welcome to the Texas Hot Tub Company family! 

Frequently asked questions about Texas Hot Tub Company - Dallas

How is Texas Hot Tub Company - Dallas rated?

Texas Hot Tub Company - Dallas has a 5 star rating with 199 reviews. 

When is Texas Hot Tub Company - Dallas open?

Texas Hot Tub Company - Dallas is closed now. It will open on Thursday at 10:00 a.m.