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Texas Hot Tub Company - Dallas

5.0
  • Hot Tub & Pool
  • Dallas, TX
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About this business

Home ServicesHot Tub & PoolPool & Hot Tub Service

Texas Hot Tub Company believes in healthy and active lifestyles through swimming and aquatic therapy. We believe Swim Spas and Hot Tubs are a serious purchase, and we are celebrated for our commitment to great customer service. Our sales team loves helping our customers find the best Swim Spa or Hot Tub to fit their needs when the time is right. Our award winning 4500 square foot showroom offers you a relaxed shopping atmosphere with all the newest models for easy comparison. Enjoy a test soak or swim, and get the latest ... read more

Location details

15250 Dallas Parkway #300, Dallas, TX, 75248, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
5.0199 reviews
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44 reviews have no rating
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Evan Rupp's profile image
Evan Rupp 
recommend  Recommended
2 years ago

We went in back in July "just to look". Well, you know how that always turns out! Ross was awesome to work with. No pressure at all and he recommended the perfect hot tub for us. We placed the order and waited for it to come in. We got it delivered yesterday. Arthur and his guys were excellent setting it up for us. Can't wait to use this thing! We went with the Hot Springs Envoy 

Business response:

Evan, thank you so much for your review. Congrats on your new hot tub! The Hot Springs Envoy was a great choice, you will be enjoying it for years and years to come. Welcome to the Texas Hot Tub Company family! 

Rich Herrin's profile image
Rich Herrin 
recommend  Recommended
2 years ago

I am happy that I went to a place that has good service and a great product. Ross Underwood was very good with product knowledge. Resourceful in getting you an answer if he was not quite abreast on the conclusiveness. Ross, even answered some of my repetitive questions with the same demeanor as if I’d ask it the first time haha… I felt like I made a great choice as I was considering all the options and price options as Ross was the facilitator in my conclusion. It pays to have someone you think is really giving you all t... read more

Business response:

Rich, thank you so much for your thoughtful review. We know you have options when it comes to hot tub shopping, and we are so glad you chose us. Ross is an excellent representative of our company, and he is always available as questions arise. Thank you for your business, and welcome to the Texas Hot Tub Company family! 

Lynn Gentry's profile image
Lynn Gentry 
recommend  Recommended
2 years ago

Ross was extremely helpful and listened to us as we talked about our ideas to incorporate the spa into our patio. He also made sure the delivery and set up went smoothly. We would recommend Ross and his team to anyone considering a Hot Springs spa. 

Business response:

Lynn, thank you so much for your review! We are so happy to hear that Ross was able to help find you the perfect hot tub, and that the delivery process went smoothly. Thank you for your business, and welcome to the Texas Hot Tub Company family! 

Jeff Jackson's profile image
Jeff Jackson 
recommend  Recommended
2 years ago

I recently purchased a hot tub from Texas Hot Tub Company. The sales process was very easy, and I was never pressured in any way. My sales person was Ross who is very professional, very knowledgeable, and committed to my satisfaction as a customer. In fact, he even paid a visit to my house to make absolutely sure the hot tub and cover would fit in the odd shaped space where it would be placed. When the hot tub was delivered, there was an issue with the hot tub. Ross worked diligently to resolve the issue. With his help... read more

Janice Helms's profile image
Janice Helms 
recommend  Recommended
2 years ago

When we went into your store, we were greeted immediately by Ross Underwood. He made us feel comfortable by being very informative but yet not pushy. You have a great selection of Hot Tubs to choose from. We definitely will recommend your company to our friends and family. 

Business response:

Hi Janice, thank you so much for your review. We are so glad you chose to shop with us, as we know you have many options in the area. Ross is an expert when it comes to hot tubs, so you were in great hands. Thanks gain for your review, and welcome to the Texas Hot Tub Company family! 

ScottandAshley Washburn's profile image
ScottandAshley Washburn 
recommend  Recommended
2 years ago

Ross was a pleasure to work with. Be sure to work with him, he was professional and went above and beyond! 

Business response:

Thank you so much for your review. We couldn't agree more, Ross is great and he is a hot tub expert!  

David Lawrence's profile image
David Lawrence 
recommend  Recommended
2 years ago

Purchased a Hot Springs Hot Tub from Ross Underwood in Dallas. He was very professional throughout the transaction. The hot tub arrived on-time in December and the installation team was very efficient. Most importantly, they were able to refer an electrician that worked seamlessly with the install team. The follow-up from install teams management was second to none. This was an excellent customer experience! I highly recommend Texas Hot Tub Company. Thank you. David L. 

Business response:

David, thank you so much for your review. We are so glad that you are loving your new Hot Springs hot tub and that Ross was helpful throughout the buying process. Please do not hesitate to contact Ross or our service department if you have any questions regarding your new hot tub. Thank you for your business, and welcome to the Texas Hot Tub Company family! 

Dave Rogers's profile image
Dave Rogers 
recommend  Recommended
2 years ago

Great selection of hot tubs. Courteous and helpful throughout the purchasing process and through to delivery and set up. Ross is a great guy and made our experience a super one. 

Business response:

Dave, thank you so much for your review and for your business. We know there are many options when it comes to hot tub shopping, are we are so thankful you chose us. We agree, Ross is great at what he does, and he is always available if you have questions regarding your new hot tub. Welcome to the Texas Hot Tub Company family! 

Danny Bradfield's profile image
Danny Bradfield 
recommend  Recommended
2 years ago

I purchased a Hot Tub from Texas Hot Tub and Ross was very helpful in all aspects of the purchase. He was very thorough in explaining everything throughout the process. The color I had originally picked out was going to take longer to come in but Ross let me change the hot tub to a different color one that was in stock so I could get it earlier. I would certainly recommend purchasing a Hot Tub from Ross at Texas Hot Tub Company. 

Business response:

Danny, thank you so much for your review. We are experiencing manufacturing delays with certain hot tubs, so thank you for being understanding and flexible with the color. Please don't hesitate to reach out with questions regarding your new hot tub. Welcome to the Texas Hot Tub Company family! 

Frequently asked questions about Texas Hot Tub Company - Dallas

How is Texas Hot Tub Company - Dallas rated?

Texas Hot Tub Company - Dallas has a 5 star rating with 199 reviews. 

When is Texas Hot Tub Company - Dallas open?

Texas Hot Tub Company - Dallas is closed now. It will open tomorrow at 10:00 a.m.