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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Samantha explained everything thoroughly and kept me informed while my vehicle was being serviced. She took good care of me!
Business response:
Thank you for your kind review! We’re so glad to hear that Samantha provided excellent service by keeping you informed and thoroughly explaining everything during your visit. It’s wonderful to know you felt well taken care of—this is exactly what we strive for! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!
Kendrick, Nick and Mr. Wimberly were professional, honest and patient. Thank you so much for working with me to get me into a more reliable ride.
Business response:
Thank you for your kind words! We’re thrilled to hear that Kendrick, Nick, and Mr. Wimberly provided you with professional, honest, and patient service. It’s our mission to help our customers find reliable vehicles, and we’re glad that we could assist you in getting into a ride that meets your needs. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!
The lady that worked with me was so helpful and informative. Service was done timely.
Business response:
Thank you for your kind review! We’re so glad to hear that our team member was helpful and informative during your visit. Providing timely service is important to us, and we’re thrilled that we met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out!
Samantha was an amazing service advisor. She kept me well informed throughout the process of diagnostics and completing the repairs.
Business response:
Thank you for your excellent review! We’re thrilled to hear that Samantha provided you with amazing service as your advisor. Keeping our customers well-informed during diagnostics and repairs is a top priority for us, and we're glad to know she exceeded your expectations. Your satisfaction is important to us, and we appreciate your recognition of Samantha's efforts. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Was good visit this time, under an hour wait 👍 It was Raining so no Car Wash this time
Business response:
Thank you for your feedback! We’re glad to hear that your visit went well and that you experienced a shorter wait time. We understand that weather can affect services like car washes, but we appreciate your understanding. If you have any questions or need assistance during your next visit, please feel free to reach out. We look forward to seeing you again, hopefully with better weather for a car wash!
Easy buying experience. I was able to walk through the doors and be taken care of immediately without issue.
Business response:
Thank you for your encouraging review! We’re thrilled to hear that you had an easy buying experience and that our team was able to assist you promptly. Providing a seamless and hassle-free process is our goal, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Samantha was a great advisor! Very communicative! She even took the time to help me with a tire key issue.
Business response:
Thank you for your kind review! We’re thrilled to hear that Samantha provided you with such great service and was communicative throughout your visit. It's wonderful to know she went above and beyond to assist you with your tire key issue. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future. If you need anything else, don’t hesitate to reach out!
Waiting area was adequate for what I needed for such a lengthy wait. Wifi was reliable, plenty of power outlets and seating was comfortable.
Business response:
Thank you for your feedback! We’re glad to hear that our waiting area met your needs during your visit. It's great to know that you found the Wi-Fi reliable, and appreciated the comfortable seating and available power outlets. We strive to make your experience as pleasant as possible, even during longer waits. If you have any additional thoughts or need further assistance, please feel free to reach out. We look forward to serving you again!
Our tech was amazing - she explained everything well and had a positive and caring attitude throughout the whole process.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that our technician provided you with exceptional service and took the time to explain everything clearly. It’s great to know that her positive and caring attitude made a difference in your experience. We truly value our team members who go above and beyond for our customers. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
Texas Nissan has a 4.2 star rating with 10,694 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.