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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service advisor was very prompt and enthusiastic. While waiting for the service to be completed, I waited.
Business response:
We’re glad to hear that your service advisor was prompt and enthusiastic! We always strive to make your experience as positive as possible. Thanks for your patience while your service was being completed, and we hope to see you again soon!
Your service tech was on spot and mindful of my past service experience with the store it is much appreciated.
Business response:
Thank you for your positive feedback! We’re thrilled to hear that our service technician was attentive and mindful of your past service experiences. Providing personalized care is a priority for us, and we're glad that it made a difference during your visit. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future!
It was easy and fast though I did have an appointment. Everything that was done to my car was explained well
Business response:
We’re glad to hear that your visit was easy and fast, and that everything done to your car was clearly explained. We aim to make every service experience as smooth as possible and appreciate your feedback! Let us know if you need anything else in the future.
Car I wanted to buy was on its way to auction and the dealer was able to retrieve it for me. Pricing could have been better but it was the only car like it in the area so I purchased anyway.
Business response:
Thank you for your feedback! We’re glad to hear that our team was able to retrieve the car you wanted, and we appreciate your decision to move forward with your purchase. We understand that pricing is an important factor, and your input is valuable as we strive to improve our offerings. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. Thank you for choosing us, and we hope to assist you again in the future!
Samantha was very helpful and communicated through out the whole process. She provided excellent customer service
Business response:
Thank you for your fantastic review! We're thrilled to hear that Samantha provided you with excellent customer service and kept you informed throughout the entire process. Clear communication is key to a great experience, and we’re glad she delivered that for you. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to serving you again soon!
You should’ve kept Joe & Mr top Han they were the very best, however the lady I had was very good customer service & nice. IF I come back I definitely want her! However it took 3 hours and that’s not acceptable which is not her fault.
Business response:
We’re glad to hear that the lady who assisted you provided great customer service and made a positive impression. We also appreciate your honesty about the time it took to complete the process, and we understand how important efficiency is. We’re always working to improve, and your input helps us do so. We’d love to assist you again in the future and will make sure to prioritize your time. Thank you for your patience and for choosing us!
Went well, thanks. Need a way to get these cars designed for minimal maintenance costs.
Business response:
Thank you for your review! We’re glad to hear that everything went well. We appreciate your suggestion about designing cars with minimal maintenance costs—it's valuable feedback that we’ll definitely take into consideration. If you have any other thoughts or need assistance in the future, feel free to reach out. Thanks again!
The service team was professional and courteous as always. My car was finished in a timely manner.
Business response:
We're so glad to hear that our service team provided professional and courteous service, and that your car was completed on time. We appreciate your trust in us and look forward to serving you again in the future!
Very satisfied with the customer experience. My Advisor, Samantha gave me all my options, and she was very professional.
Business response:
Thank you for the wonderful review! We’re so glad to hear that you had a great experience and that Samantha provided you with excellent service. We truly appreciate your feedback and are happy that she could help you explore all your options in a professional manner. If you need anything in the future, don’t hesitate to reach out. We look forward to serving you again!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,693 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.