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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The sales staff are courteous and professional. They listen to customers patiently and answer their questions satisfactorily. They tell you the truth and the whole truth about the vehicle you want to buy. They service their vehicles very well and have them in very good condition before selling them to customers.
Business response:
Thank you for your positive feedback!
Excellent customer service and easy to work with.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Got my vehicle detailed leaving for a trip yesterday opened my trunk and it was still a mess. I guess detailed doesnt mean vacuum?
Business response:
Hi, we wish your experience could have been better, but appreciate you taking the time to share your feedback. Please reach out to our Service Director, Dan Garza, at 817-310-8108 to discuss what we can do to help.
Robert is an excellent person in guiding us what to service and explaining in details
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Texas Toyota of Grapevine has excellent service! I recently took my truck in for front rotors and brake service. Very friendly and professional service department. Finished my repairs sooner than expected. A lot of room in the waiting area. Very pleased with this location.
Business response:
Thank you for your positive feedback!
Service Center was fantastic and service advisor very informative and very nice. Should have been there for at least 6 hours but service advisor got me out of there within 3 hours. That is what I call great service!!!!!
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
My experience at Toyota of Grapevine was very pleasant. Monica kept me fully informed of the progress. Even offered a complementary ride up to a restaurant. Even with 4 wheel alignment oil change took no time.
Business response:
Thank you for your positive feedback!
I love Toyota of Grapevine - they have been great to me. This particular time though, I waited a really long time for a tire change. I made an appointment and wish they would have told me when I got there that it may be several hours before they looked at my car or were able to change a tire if that's what was needed. I could have had someone pick me up instead of waiting for so long. Other than that it was good. Also - they should have a snack machine where you can buy stuff if you have to wait so long. They do have popcorn... read more
Business response:
We wish your experience could have been better, but appreciate you taking the time to share your feedback. Please reach out to our Service Director, Dan Garza, at 817-310-8108 to discuss what we can do to help.
It took all day, I didn't receive printout of inspection, no car wash voucher, and my headlight bulb they claimed to replace was burnt out in 4 days and had to pay to replace again.
Business response:
Thanks for reviewing us. Your feedback is appreciated and we take it to heart. We are always looking for ways to increase customer satisfaction. Please reach out to our Service Director, Dan Garza, at 817-310-8108 to discuss what we can do to help.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,140 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.