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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Toyota took care of my issues. We initially had trouble getting an appt as soon as we wanted, an appt was set for 5-7 days out. Due to failure of car to start, we called back on the Saturday morning while waiting for the Wed or Th appt. We were given a Monday appt. The battery was bad ( replaced) and routine service taken care of. They were quite busy which indicates why our original appointment had been set several days out. I would like to know what up features of a service call are actually worthwhile and needed.
Business response:
Thank you for your feedback!
it was better the second time around ,you need to provide better customer service and follow up after the sale salesman was great just seemed that he had his hands tied and couldn't help me have a better experience
Business response:
We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.
Car runs smooth since the alignment was done
Business response:
Thank you for your positive review!
Timothy was a great representative of the company and deserves great praise for his help in buying my Prius.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Excellent service. Technicians addressed all my needs and were able to fix my issue on the same day
Business response:
Thank you for your positive feedback!
Great service for a reasonable price at the shop. Great customer service provided by SYED HOSSAIN!
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Great service advisors with quick service! I will definitely be coming back.
Business response:
Thank you for your positive feedback, from all of us here at Texas Toyota!
Everyone did a great job as usual.
Business response:
Thank you for your positive feedback!
Guy told me I needed brakes however upon self inspection I have at least 70% of brake pads still left
Business response:
Thank you for your feedback.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,945 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.