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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I love working with Robert hes always looking at what I can afford what I need to do on definitely an advocate service takes a long time and its a long wait I am. Im not sure I understand the appointment purpose. Appointment should be taken as priority over walkins Ive waited 2 to 4 hours for a fairly simple service I know theyre short staffed but it is an issue but not reflective on Robert.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
All the service was super, very cordial and fast people. Dan Garza is a person who solves quickly and is very respectful and friendly, all companies should have people like him, a great leader.
Business response:
Thank you for your positive feedback!
Great service. Efficient communication. Manny was available and informative.
Business response:
Thank you for your positive feedback!
Great service, no problems. Clean facilities
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Always friendly, knowledgeable service. I couldnt recommend this place higher!
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Two hours after drop off I was called about additional repairs needed and I declined. I was told my car was in the detail department and it should be done shortly. I returned to the dealership at 11:30 am based on info provided. Service rep failed to keep me updated on repair progress. I asked about my car three hours after dropping it off and I was told it was almost done. An hour later I was told it would be ready in 30 minutes. Thirty minutes later I was told they are getting close to finishing. The courtesy driver was ve... read more
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
Toyota took care of my Highlander very well. The service specialist was very professional
Business response:
Thank you for your positive feedback!
Texas Toyota of Grapevine, TX performed another excellent service on our 10-year-old Camry SE.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Vinny was a great service manager. Personable. Service waiting area was clean. Not many snacks or drink choices. Its covid though.
Business response:
Thank you for your positive feedback!
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,970 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open on Monday at 7:00 a.m.