This profile has been claimed by the business owner or representative.
The Bailey Apartments
- Apartments
- Durham, NC
About this business
Location details
4800 University Dr, Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Good apartment in a great location These apartments aren't anything fancy, but they are quiet, well maintained and in a good location close to NCCU, Duke and UNC. They are also decently priced for their size. The office staff is generally helpful, but only if you want the basics, such as picking up a package or reporting an issue to maintenance.
Not The Best Not The Worst Beech Lake is a great starter apartment if your looking to get the most space for your money. It's pet friendly and less than a mile away from Target, Sams Club, Harris Teeter, and Carmike Wynnsong. The only major downsides are the thin walls and poorly insulated flooring. Other issues are mostly aesthetic.
Business response:
We appreciate your feedback and invite you to take another at our new renovated apartment homes. Our renovations include an all Grey interior including wood floors, stainless steel appliances, full size washer/dryer, & new counter tops. We look forward to showing you the new Beech Lake.
Okay Apartments for an Okay price... I have been staying in beech lake for 2 years now, and its been a decent stay. It doesn't have some of the nicer amenities that other complexes in the area have ( i.e. business center, free gym, etc.) The apartments are older so there is no overhead light in any of the rooms. The walls are thin, and you hear everything going on in the apartments beside and above you. The windows aren't sealed, and your electric bill tends to reflect such. In my apartment, I was having issues with water po... read more
DO NOT RENT HERE. HORRIBLE MANAGEMENT. Claims to be a non smoking property. NOT TRUE. Management does nothing about the smoke which is a lease volition. Also they ignore delete maintenance requests. It takes many months to get them to address even the most minor maintenance requests.
Terrible place to stay Terrible apartment complex work order doesn’t get done. They switch Property Manager‘s four times since I’ve been here. Only been here for six months will not be signing another lease with them.
Business response:
We apologize for the negative experience you had with our apartment complex. We understand how frustrating it can be when work orders are not completed, and we are sorry for any inconvenience caused. We also recognize that having multiple property managers in a short period can be disruptive. We have since built a stable property working diligently to handle all issues appropriately. Your feedback is important to us, and we are committed to ensuring a positive living experience for all our residents. Thank you
The worst Nothing luxury about it. Cracks in the bldg u can clearly see water damage… I had a leak in my ceiling that took a months to fix …. You cannot call anyone at the office and they have 50 different numbers that all send you to a maintenance hotline…. You have to use the valet trash pickup but I never see anyone pickup and if you leave near the woods you probably don’t want to leave trash outside…. The bugs are horrible I’ve only seen them spray in twice in 2 years…. This new company is THE WORST….! They have increase... read more
Business response:
Thank you for taking the time to leave us a review. Our team always strives for 5 and anything below that is unacceptable. We hate to see that your experience did not meet our standards and would like the opportunity to discuss this further, please reach out to thebaileypm@stylresidential.com so I can further assist you.
impossible to get anyone to respond to their frequent issues If you want to schedule a tour I recommend calling them. I can almost guarantee they won’t answer the phone. That tells you what you need to know about how they treat the residents. You can also try leaving a message. They don’t return calls.
Business response:
Thank you for taking the time to leave us a review. Our team always strives for 5 and anything below that is unacceptable. We hate to see that your experience did not meet our standards and would like the opportunity to discuss this further, please reach out to thebaileypm@stylresidential.com so I can further assist you.
Terrible Move-In Experience, Poor Quality Very overpriced for the quality of the apartment. My apartment was supposed to be renovated but it was very poor quality and things weren't completed at move-in. Apartment wasn't cleaned or checked prior to my move-in. Customer service is terrible. Maintenance takes a very long time to respond.
maintenance does not complete tasks I have lived here awhile, the location is decent, but I have been without hot water for over a week, and my air conditioner has been broken for 6 weeks now (dealing with window unit so that one room is freezing cold in order for other rooms to be luke warm). Maintenance does not follow through to actually complete any tasks. Management generally is unresponsive. Things are fine, until you need to have something fixed.
Frequently asked questions about The Bailey Apartments
How is The Bailey Apartments rated?
The Bailey Apartments has a 3.6 star rating with 447 reviews.
When is The Bailey Apartments open?
The Bailey Apartments is open now. It will close at 6:00 p.m.