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The Bath Authority of Baltimore
- Kitchen & Bath
- Baltimore, MD
About this business
Location details
2555 Lord Baltimore Dr, Suite K, Baltimore, MD, 21244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Not done as explained during sales pitch.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
The installers were great. The quality and appearance of the new shower are great. However our shower doors are still missing. The day of the install, the installers informed us that they did not have them. They called and were told that the doors were in the warehouse and they would make arrangements with us to have them installed. It has been almost two weeks and we still do not have the shower doors and no one has called to set up the installation. I have made several phone calls and texts to the salesperson and the wareh... read more
Business response:
Hi Mark, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback! -SS
Business response:
Tammy , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS
There’s a multitude of issues with the install including two sizable fractures in my drywall, the installers did not clean up after leaving as evidence by the broken tiles on my shelves, the dust and caulk left behind on my toilet and bathroom fooor, shelves and the dirt left in my shower along with the shower head that continues to leak despite being turned off.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
I have pending issues with the shelving I ordered and shower barn doors are not even & water is getting on my floor. I have called 3 times and spoke with 3 different people and I have not received any resolution.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Bath and shower company which Tom works for who was my installer did a spectacular job and I would highly recommend him for service. I would not recommend bath authority because on several occasions there were details left out of the contract that will agreed to during my consultation with my sales rep daniel.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
I would not recommend The Bath Authority to a friend.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Frequently asked questions about The Bath Authority of Baltimore
How is The Bath Authority of Baltimore rated?
The Bath Authority of Baltimore has a 4.4 star rating with 116 reviews.
When is The Bath Authority of Baltimore open?
The Bath Authority of Baltimore is closed now. It will open at 10:00 a.m.