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The Bath Authority of Baltimore
- Kitchen & Bath
- Baltimore, MD
About this business
Location details
2555 Lord Baltimore Dr, Suite K, Baltimore, MD, 21244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Andre the manager is very respectful, accommodating, and hires quality employees. The salesman, Sam, is very respectful, accommodating, and gave me the best deal possible. The two gentlemen doing the installation, Tom and Joe, are as good as it gets. They are very respectful and skilled, they take the time to answer all questions, they are very diligent with the work that they do, and they are very careful to not leave a mess. Tina in customer service is conscientious, accommodating and works very hard to make sure the custo... read more
Business response:
Hi Customer, we appreciate your feedback of this experience with our amazing team here at The Bath Authority. We are thrilled to hear your satisfaction was met from start to finish. Thanks again for choosing us for your bathroom remodeling needs!^J
We had a very old shower replaced. We were extremely happy with the results.
Business response:
Hello, Cathy. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
Business response:
Hello, Stewart. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
We don’t recommend are experience’s. Thank you .
Business response:
Hi Jerry, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!^J
The installers were great. The quality and appearance of the new shower are great. However our shower doors are still missing. The day of the install, the installers informed us that they did not have them. They called and were told that the doors were in the warehouse and they would make arrangements with us to have them installed. It has been almost two weeks and we still do not have the shower doors and no one has called to set up the installation. I have made several phone calls and texts to the salesperson and the wareh... read more
Business response:
Hi Mark, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback! -SS
Business response:
Tammy , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS
There’s a multitude of issues with the install including two sizable fractures in my drywall, the installers did not clean up after leaving as evidence by the broken tiles on my shelves, the dust and caulk left behind on my toilet and bathroom fooor, shelves and the dirt left in my shower along with the shower head that continues to leak despite being turned off.
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more
Frequently asked questions about The Bath Authority of Baltimore
How is The Bath Authority of Baltimore rated?
The Bath Authority of Baltimore has a 4.1 star rating with 116 reviews.
When is The Bath Authority of Baltimore open?
The Bath Authority of Baltimore is closed now. It will open at 8:00 a.m.