The Canopy at Walden Woods

Toni J 

on AplaceForMom

2 years ago

1. Turnover is unbelievable…which tells you tons. 3 Executive Directors in less than 2 years, 3 Resident Services Directors (NOT RN), food is mediocre at best, cleaning staff is horrible. We actually clean our mothers room every time we are there. The Dr couldn’t care less and has zero follow up or follow through. Really… just say no. 

Robin 

on AplaceForMom

2 years ago

my mother was there (new facility) for a year in the memory care unit. Started off good but ended up in hospital 6 times for UTI 2 of which hospital kept her a week which ended up in rehab facility (all of them are terrible) for over a month. The staff turnover rate was very high. Corp. should of been there to help. Personal items always came up missing & clothing was washed improperly. No one ever answered the phone not even hospitals could get thru. As of [date removed]we took her out even tho they had hired a good mgt per... read more

Ernie 

on AplaceForMom

2 years ago

They are overpriced and understaffed to the extreme. They misrepresented who they would have available on staff. When we first brought my friend in, we were told there would be a 24/7 nurse on staff. Later on when he broke his hip, they had no nurse on staff or any other medical personnel in the building. Regardless of credentials, there was no one around for me to call out to for help, so I had to hunt somebody down, and they called the fire department. The room he was in was not clean. His toilet and sink were unclean to t... read more