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The Canopy at Walden Woods
- Assisted Living Facilities
- Plant City, FL
About this business
Location details
2051 Walden Woods Dr, Plant City, FL, 33563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My best advice is for family to stay in contact with your loved one and have a good rapport with staff. The building is fairly new, maybe 2 1/2 yrs. Old so it looks on first impression pretty clean. My dad has been there almost 6mths. and in my opinion they need to clean better. The elevator needs the carpet cleaned and the carpet in the 2nd floor needs vacuuming. I don't think they really clean the room. Looks more like they empty the trash and make the bed and maybe clean up dishes in the sink if there are any. Toilet, sin... read more
Canopy at Walden Woods was brand spanking new. The people were very nice and pleasant, and the lady who showed us around really took her time with us.
I thought Canopy at Walden Woods was a very good facility. It was brand new. We would have considered them for our loved one, except the location wasn’t convenient for us.
The food is absolutely horrible. People are very nice the place is clean, but will be looking for something else because my Mom eats maybe 1 to 3 meals a week, too expensive to have to buy groceries on top of the monthly rent.
Business response:
We take your feedback seriously. Please feel free to reach out to us at (813) 686-7617 to discuss your concerns further. Thank you.
Horrible place!!!! Memory Care is what I’m writing this review on! Our mom was placed here November and we pulled her out end of May…way too long!!! Food is HORRIBLE! Staff is lazy and as long as you don’t mind your loved one eating in a dining room with dirty depends lying on the floor I would recommend you look elsewhere! Christmas morning she ended up with a broken wrist and no one knows HOW…WiFi is horrible…just DO NOT LEAVE YOUR LOVED ONE HERE!
Business response:
We regret to learn about your experience at The Canopy at Walden Woods. Please feel free to contact William Burr at (850) 583-7990 to discuss your concerns further.
Night shift coverages need improved and meds given on time within that shift as well.
Business response:
Thank you for your feedback. We value your input and will continue to use it to improve our care.
“Fine cuisine” is advertised with a “restaurant style menu”. It is not… it is take it or leave it with average food at best. Cleaning staff is spotty and does an occasional good cleaning. Not “upscale”, just newer than its competitors. Additional charges are added at a generous rate.
virtually everyone was competent and professional, the facility was beautiful and clean, the food was extraordinarily good for a facility, they had multiple activities every day... They also have polished marble floors in the bathroom... even in memory care. In addition, there were no covers or precautions to prevent residents from turning the water on by themselves. After a month of improvement and doing well, my husband fell 4 times in 9 days. His last fall, he never recovered from, and after a hospital stay that required ... read more
She pulled the fire alarm and tried to escape and the Canopy did have her taken to the hospital to get her settled down. Which I think was fine. They did not Baker Act her. The place she was at before did baker act her 2 times for misbehavior. They also refused to take her back. Made it very difficult to find a place that would accept her because of the "baker act" labeling. So people need to know in advance that they do not Baker act your loved one. I asked Canopy up front if they do that. They said absolutely not. "We may ... read more
Frequently asked questions about The Canopy at Walden Woods
How is The Canopy at Walden Woods rated?
The Canopy at Walden Woods has a 4.3 star rating with 158 reviews.
When is The Canopy at Walden Woods open?
The Canopy at Walden Woods is open now. It will close tomorrow at 12:00 a.m.