This profile has been claimed by the business owner or representative.
The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
Get directions
My stay was amazing great location and great service I didn’t dislike anything They accommodated me let me get an early check in and also gifted a bottle of wine for my friends birthday
Business response:
That's amazing, Natacha! It's wonderful to hear that our staff went above and beyond to make your stay more memorable. It would be our pleasure to host you again in the future. TM, Guest Relations
Very Good
Great weekend stay. strict with towels and wash cloths. Customer Service was really good.
Business response:
Hi Takora, thank you for your feedback. It’s great to know that our staff provided exceptional service. We appreciate your feedback and hope to host you again for another great weekend. TM, Guest Relations
Wonderful localização
Business response:
Hi Hamilton, thank you for your great review! We are in a central location close to the beach, Lincoln Road Mall, The Fillmore, Espanola Way and more. We hope to see you again soon. TM, Guest Relations
None First, my stay in the room, there's no pleasant stay!! No containers to put garbage, no lights in the room!! Bathroom ventalions did not work!! Water was coming out from the bathroom!! Swipe keys don't work!! Disappointed!! No hand rail in front of my stay!! The excellent attention from your receptionist, Katty!! I am extremely helpful and very attentive to my needs.
Business response:
We appreciate your feedback, Paul. While we're happy to know that our staff provided excellent service, we're sorry you were unhappy with your overall stay. We will take your comments into consideration as we continually work to improve our guests’ experience. We hope you will consider staying with us again in the future where we can improve your stay. TM, Guest Relations
Good
Very Good
Good
Good
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,365 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.