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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Catalina Hotel & Beach Club is a funky-chic hotel with a lively, energetic and upbeat atmosphere. Check-in, then check out our newly renovated guest rooms that feature a modern decor and comfy beds for a cozy night's sleep on luxurious Egyptian cotton linens. Take a refreshing dip in our shaded bamboo pool or lounge in the sun at our rooftop pool area. The beach is only a few minutes away, so grab a complimentary beach towel and head for the golden sands.
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Very Good
Fun time, nice staff, easy access to the beach. We had a massive leak in the window of our room. I cleaned majority of up before Maintenance could get there and the solution was just put towels down. They did not offer to switch us rooms at the time (10pm). Later that evening it was coming in more and I went to the front desk and the people working this time around were new for the shift. The very polite lady handed me over a new key and said "we were told about this and here is a new room for you". My complaint is why didnt... read more
Business response:
Hi Tyler, thanks for writing to us! We're glad to know that your overall stay went well and you had a fun time with us. We're sorry about the issue with the window, but it's great to know that our staff offered an alternative solution once a room was prepared. We'll look into why this wasn't explained to you. We welcome you to stay with us again when you are back in Miami Beach. TM, Guest Relations
Pleasant
Very well but to relax it’s impossible if you want a party it’s a good location All night noise because it’s always a party. My room was at the se and floor and sleep was very difficult It’s so near the beach. Room always clean. The restaurant it’s good.
Business response:
Hi Gabriel, thank you for your review. Our lively neighborhood and two restaurants with live music is what makes our location so attractive to travelers, but we apologize for any disturbance. Please let us know when anything is unsatisfactory and we will do our best to offer a solution. We hope to host you again in the future. TM, Guest Relations
Very Good
Trevlig Var dåligt städat, låg massor med hår på vårt rum. Fina rum, två pooler.
Business response:
Hello Ulf, thank you for your review. We're glad to know that you liked our accommodations and our rooftop and Bamboo pool areas. We're disappointed your overall stay was a 7/10, but we hope you will consider us again where we can exceed your expectations. TM, Guest Relations
Exceptional
Excelente ubicacion, pero necesita limpieza La habitacion estaba sucia incluso habia bichos. El personal de limpieza se llevo las toallas y no las reemplazo. Cuando reclamamos nos contestaron mal. La ubicacion es excelente
Business response:
Hi Ericka, thank you for your feedback. We have the best location only steps to the beach, shops, attractions, and entertainment. We offer housekeeping service every 3rd day of your stay. In addition, we will remove trash and replace towels daily. At any time during your stay, you may stop by the front desk to request additional items such as towels or amenities. We appreciate your feedback and hope you will consider us again where we can surpass your expectations. TM, Guest Relations
Exceptional
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 4.5 star rating with 4,675 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.