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The Commons on Meridian
- Assisted Living Facilities
- Indianapolis, IN
About this business
Location details
8549 N Meridian St, Indianapolis, IN, 46260, United States
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Would not recommend anyone to this facility, when it was Anthology it was GREAT!!!! Once American senior communities came in it was nothing but headache!!! Moved parents out!!!!! Communication is a major issue.
Hopefully new ownership, new management, new caregivers will improve everything. I haven't seen improvements yet so at the moment we would not recommend this community to other families.
I am not pleased with this Memory Care Facility..... when we first put our our loved one in the facility back in [date removed] things were great! When the new Director [name removed] came in [date removed] the facility went downhill! She is a horrible person and should not be an executive director. I'm giving them a 1 across all areas! I would not recommend this facility to anyone entrusting their loved one in their care.
Business response:
We appreciate your candor. Anthology of Meridian Hills is committed to providing nothing short of exceptional service to the residents who call our community home. We’d be glad to discuss the specifics of this review with you, and we hope you’ll reach out to us at information@anthologyseniorliving.com to schedule some time to do so.
I'd rate Friendliness, Care Services, Staff, and Value for the Cost all a '0' or negative if I could. Especially the new director. She's not open to starting a dialog for valid criticism. I visit my mom daily, 6 out of 7 days or nights a week, so I am there a lot. The only 2 things (besides walking) that my mom cannot do is get off the toilet and into bed. They'll leave her on the toilet for over an hour. They often don't answer when residents buzz for help. I will say, there are SOME good helpful staff. If they all saw the ... read more
Business response:
The health and well-being of all our residents is our top priority, and we are sorry to hear that your experience was less than exceptional. We are committed to providing quality services and have shared your feedback with our corporate management team for further review.
Anthology's staff was not very friendly and the person we set up a tour with was a no show and no one else was available for us. We did not go back after being turned away.
The memory care is in adequate. This review is not for the nursing home. Staff makes threats to family members if patient's behavior is too much for them to handle. Some of the nurses and staff are wonderful but are so short staffed it's hard for them to care for everyone.
Anthology was wonderful until they changed management within the last year. It has now become horrible. They are understaffed and use many temporary staff, which are not well trained. I echo the above review concerning Alzheimer's. My husband and I were given many reassurances, but in the end, there were almost daily calls about how they could not handle behaviors. There were vague insinuations that my father in law would be kicked out. We had to change hospice agencies and the new agency informed us that they walked in to h... read more
My dad was at this facility over the summer. We finally moved him somewhere else with people who have access to memory care training. There were some wonderful nurses and CNAs but not every was as patient with my dad. When we took him to his newest facility Anthology gave us his belongings and they were covered in urine and poop. I hope that facility either finds better memory care training or stops advertising for their memory care program.
Frequently asked questions about The Commons on Meridian
How is The Commons on Meridian rated?
The Commons on Meridian has a 4.4 star rating with 114 reviews.
When is The Commons on Meridian open?
The Commons on Meridian is open now. It is open 24/7.