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3055 Olin Ave Ste 1035, Ste 1035, San Jose, CA, 95128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Unfortunately, this location didn’t hold up to our standards. We’ve been to the Fremont location and it was great. But yesterday we went to the Santa Clara one and right off the bat the host was rude and then after waiting almost 25 mins I go to ask how much longer and he doesn’t see my name on the list...I was irritated, he told me he texted us but we never got anything and we were sitting right outside waiting the whole time. Then he finally does seat us reluctantly and we waited and waited for a waiter or waitress to at l... read more
Patio heat was broke, hamburger not cooked as requested, service was fair. We could get this service anywhere..
Waited 40 minutes for a burger!!!! Never going back!!
My pup and I went to The Counter on Halloween (on a whim, on our way home). Prior to sitting outside, I asked if they would be able to turn on the heat lamp. The hostess said yes. We sat under a heater. The server told me that the bus boy was on a break and he was the one who turns on the heaters. Okay, I was good with that. Time went on, my food came out, I started to eat. I kept my eye on the staff inside. One man made eye contact with me, as I was the only one outside. He ... See More continued to set silverware at tables... read more
Get your service up to par. It is sucking majorly.
We ordered the old school hamburger, it looked beautiful, but was missing flavor. The hamburger was very bland. Even after asking for thousands island dressing, ketchup, mustard the burger was tasteless. It's sad having to pay 9.75 for each burger. We also ordered the onion strings, which I have to say we're very good. Even without ketchup. Although the service was excellent we Don't think we'll eat her again. Burgers are better at In-n-Out
The counter. Marshmallow brownie milkshake and french fry walrus —at The Counter - Santana Row.
Blue Moon beer —eating dinner at The Counter - Santana Row.
The Counter has a 4.2 star rating with 1,479 reviews.
The Counter is open now. It will close at 9:00 p.m.