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The Counter

4.2

About this business

Location details

3055 Olin Ave Ste 1035, Ste 1035, San Jose, CA, 95128, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.21,479 reviews
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Britney Rivera-Decker's profile image
Britney Rivera-Decker 
8 years ago

Unfortunately, this location didn’t hold up to our standards. We’ve been to the Fremont location and it was great. But yesterday we went to the Santa Clara one and right off the bat the host was rude and then after waiting almost 25 mins I go to ask how much longer and he doesn’t see my name on the list...I was irritated, he told me he texted us but we never got anything and we were sitting right outside waiting the whole time. Then he finally does seat us reluctantly and we waited and waited for a waiter or waitress to at l... read more

Bud Julie Countryman's profile image
Bud Julie Countryman 
8 years ago

Patio heat was broke, hamburger not cooked as requested, service was fair. We could get this service anywhere.. 

Carmen Fujii's profile image
Carmen Fujii 
8 years ago

Waited 40 minutes for a burger!!!! Never going back!! 

Tina Lee's profile image
Tina Lee 
8 years ago

My pup and I went to The Counter on Halloween (on a whim, on our way home). Prior to sitting outside, I asked if they would be able to turn on the heat lamp. The hostess said yes. We sat under a heater. The server told me that the bus boy was on a break and he was the one who turns on the heaters. Okay, I was good with that. Time went on, my food came out, I started to eat. I kept my eye on the staff inside. One man made eye contact with me, as I was the only one outside. He ... See More continued to set silverware at tables... read more

Justin Cider's profile image
Justin Cider 
9 years ago

Get your service up to par. It is sucking majorly. 

Cory Dane Moorefield's profile image
Cory Dane Moorefield 
9 years ago
Patti Katona's profile image
Patti Katona 
9 years ago

We ordered the old school hamburger, it looked beautiful, but was missing flavor. The hamburger was very bland. Even after asking for thousands island dressing, ketchup, mustard the burger was tasteless. It's sad having to pay 9.75 for each burger. We also ordered the onion strings, which I have to say we're very good. Even without ketchup. Although the service was excellent we Don't think we'll eat her again. Burgers are better at In-n-Out 

Kristen Krauss's profile image
Kristen Krauss 
9 years ago

The counter. Marshmallow brownie milkshake and french fry walrus —at The Counter - Santana Row. 

Elena Vladi's profile image
Elena Vladi 
9 years ago

Blue Moon beer —eating dinner at The Counter - Santana Row. 

Frequently asked questions about The Counter

How is The Counter rated?

The Counter has a 4.2 star rating with 1,479 reviews. 

When is The Counter open?

The Counter is open now. It will close at 9:00 p.m.