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The Eastern on 10th
- Apartments
- Greenville, NC
About this business
Location details
2301 E. 10th Street, Greenville, NC, 27858, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Such a scam of a place. They suck every dollar out of you. When you move out, they will charge for everything. Paid way too much money to deal with management that did not solve any issues.
Make sure you record how the place looks when you leave. No matter how clean it is expect a bill in the mail.
I’m not one to complain or even rant about a lot of situations but the time I’ve spent here has been an experience nonetheless (and not a pleasant one). For starters, when you first move in the amount of dust, dirt, and debris that was in the floor was insane. That’s not a huge deal to me cause you can just sweep it up, but for the price in rent you would expect to walk into a clean place. Secondly, the dust doesn’t end there. There have been numerous amounts of times throughout the semester where dust has just collected so ... read more
Business response:
Hello Marcus - We do apologize for any inconveniences you have experienced while living here with us at The Eastern on 10th. Our staff strives for excellence and aims to help all residents to the best of our ability. Regarding your dryer, the last request we have in the system for you was entered on October 14, 2021, and on February 7, 2022 which was cancelled by your roommate. If you're still experiencing issues with your dryer, please reach out to the office so we put in a request for you. As of March 8, 2022, we do not ... read more
I wouldn't recommend this place to anyone! They have poor management and customer service. They bully students 4 months into a new contract to sign a contract for the next year by making the students feel they may lose their apartment to a new tenant. They didn't respond to a call my daughter made to the after hours 24 hour line to report her carbon monoxide alarm was going off. She had to call the fire department to get help. In August 2019, the Manager agreed to waive the late fee for rent because my daughter's student loa... read more
Business response:
Hi Christel! Thank you for taking the time to review our community. Here at The Eastern we strive to provide the best living experience possible for each and every resident and regret that your experience appears to have fallen below your, as well as our own, standards. Thank you so much for your constructive feedback, we sincerely appreciate the opportunity to improve our customer service. Thank you again for your review! Please do not hesitate to let us know if there is anything additional we may assist with, in the futur... read more
They put fear in current students to renew leases stating if they don’t sign rent could be higher for the following year. They are horrible with subleasing. Disgraceful.
Business response:
Thank you so much for taking a moment to provide feedback, Debbie. We regret to understand that your experience with our property has been anything less than phenomenal and you feel our leasing practices are overbearing. Our goal is to ensure that all of our current residents are able to continue staying at our property for an affordable rate and we apologize if this creates pressure for anyone. Our staff would be thrilled to assist you with any questions or processes in regards to subleasing to ensure a seamless process ... read more
Ahhh where do we begin! Upon arriving on move in day 2019, the battery for the electronic lock on our unit’s door was dead so we had to spend all morning trying to get that fixed so we can get in. Whatever. Get inside... floors? FILTHY. Baseboards? DISGUSTING. Unit? TINY. My bedroom was SOOOO small... and SURPRISE! Mine was the biggest one in the unit. Water pressure? Non existent. Water temperature? Flat out embarrassing lol if you like hot showers good luck here! Air conditioning in our unit was broken for the first 2 or 3... read more
Business response:
Hey Aynesa! Thank you very much for your review. Our goal is to provide the best living experience and customer service possible and it is clear we came up short in your case. A member of our management team will be reaching out to you to discuss any questions or concerns you may have. We sincerely apologize for not delivering you the experience you were expecting but promise to work diligently to take care of all your concerns. We hope you have a great day!
They are selective regarding who they are going to harass. They lie and makeup things as they go. AND MY FAVORITE IS THAT THWY BREACH THEIR OWN CONTRACT. I have the receipts to prove it and I will be posting them on line. I find it suspect that all the comments are 1 to 2 years ago.
Business response:
Hello Joy, thank you for providing feedback as it only helps our property get better! We apologize that your experience with us has not met standards, as we strive to provide excellent service to all of our residents. We want to meet the needs of our residents to the best of our ability. If you have reoccurring issues please notify our staff so we can fix it in a timely manner for you. If you need anything else please let us know so we can serve you better!
I have lived here for over a year and I wish I had never signed a lease here. The AC in my apartment is broken MOST of the time, even in the summer. The maintenance people don't have a clue what they are doing and give stupid excuses for things in the apartment not working. I didn't have hot water for over a month, the fire alarm has gone off multiple times from 2am-5am. We went days not being able to lock the front door because our safety was not priority enough to the maintenance crew I guess. I put in work orders for ever... read more
Business response:
Hey Kaitlyn, we do apologize that you had a less than satisfactory experience regarding parking. If at any point you would like to speak about the issue, you can contact the leasing office via email and we would be glad to assist you!
Frequently asked questions about The Eastern on 10th
How is The Eastern on 10th rated?
The Eastern on 10th has a 3.7 star rating with 222 reviews.
When is The Eastern on 10th open?
The Eastern on 10th is closed now. It will open at 10:00 a.m.