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The Edge Fitness Clubs
- Gyms
- Bristol, CT
About this business
Location details
1235 Farmington Ave, Bristol, CT, 06010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
The cancellation process was very organized, with help from two on-site employees. (I had an issue canceling with their billing partner, ABC Fitness - That is my only complaint here). However, the on-site employee manager straightened that out once he understood my situation which the previous employee told him. (This was taken care of within 24 hours!) Thank you again for your prompt responses and for helping me cancel my membership - you both made it very easy and stress-free after dealing with ABC Fitness directly.
I tried to cancel my membership to switch gyms but was told I was in a year long contract, which I was not notified about over the phone, the gym is trying to use this against me and refuses to allow me to cancel
Dear Edge Fitness Management, I am writing to formally file a complaint regarding the unprofessional conduct I experienced at one of your facilities. On [September 27, 2025 approximately 12pm], I entered the gym and politely asked to use the restroom. I identified myself as working in law enforcement and explained I only needed restroom access. The employee, identified as K, responded that she did not care who I was. Her tone and behavior were dismissive and unprofessional. I explained that I wanted to file a complaint about... read more
Disgusting. Scammed my son into a “one month membership before college” and said just cancel next day. Which he did. Pulled money out of checking account so it cost $150 for a one month membership. Scam contract. manager was supposed to email me documentation and refund second payment. Third call to the edge. “It’s on the way” Yeah, I have heard that before.
I have been trying to cancel my membership for over a month, but without success. The support I have received from The Edge Fitness and ABC Solutions has been extremely disappointing. I only get copy-pasted messages generated by AI, which show a complete lack of care for the customer’s request. Even with a doctor’s note confirming my pregnancy, I was unable to cancel my membership. There is a total lack of empathy, respect, and concern for the customer from both The Edge Fitness and ABC Solutions. I do not recommend The Edge... read more
I joined The Edge Fitness Club (********** ** location) in April 2025. At the time of signup, I was not clearly informed that the membership was a 12-month contract with extremely limited cancellation options. I was led to believe it was a cancel-anytime membership. When I later attempted to cancel, I was denied by both Edge Fitness and *** ******* **********who insisted I could only cancel for medical or relocation reasons. They ignored the fact that the contract was never properly disclosed to me at signup and that I was m... read more
Completely betrayed my trust with the contract. I'm taking them to small claims court.
First and foremost, I was not under any current contract when the following occurred. My bank issued me a new debit card that was being billed monthly by Edge Fitness. I was out of the State and figured I'd handle it when I got back. That's when I started receiving daily multiple calls from annoying salesmen regarding my account. Sometimes twice a day, sometimes three times a day. This has been going on for months. It became so annoying that I decided to take my business to another gym altogether. Now I receive threats from ... read more
This place is an absolute scam. I canceled my membership back in December 2024 but the manager at the time did not fully complete the cancellation. Since then I have had money removed from my account for yearly membership and monthly memberships. I kept calling trying to get this resolved for MONTHS. They refused to remove my bank account from my account. They kept stalling and never did the cancellation correctly until JUNE 2025. Now I am fighting to still get all my money back. There really needs to be better legal recours... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4.1 star rating with 615 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close at 9:00 p.m.