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The Edge Fitness Clubs
- Gyms
- Bristol, CT
About this business
Location details
1235 Farmington Ave, Bristol, CT, 06010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
The cancellation process was very organized, with help from two on-site employees. (I had an issue canceling with their billing partner, ABC Fitness - That is my only complaint here). However, the on-site employee manager straightened that out once he understood my situation which the previous employee told him. (This was taken care of within 24 hours!) Thank you again for your prompt responses and for helping me cancel my membership - you both made it very easy and stress-free after dealing with ABC Fitness directly.
My daughter signed up for a 1yr membership w/my credit card. She sent a cancellation request to the email they provided and notified them at the store level of the cancellation and to stop the autopay and that she was not renewing. My credit card was billed 3x after multiple cancellation requests. There are over 200 complaints against this company for billing issues. This is a pattern of deliberate theft. Do not do business with this company.
Scam and fruad! I went in and explicitly asked for a month to month membership, not 1 or 2 years. Month to month since my stay here is temporary. They kept trying to upsell me every other word and kept pushing me to get the more expensive memberships, I said no and asked for month to month. When I went in to cancel my membership they informed me that I had been fraudulently signed up for a 24 month contract, I'm not even going to be in the area that long, why would I sign up for that? So apparently if you refuse the more exp... read more
I AM ABSOLUTELY LIVID. The general manager at the ******* **location is an absolute FRAUDSTER. First, he tells me that he cancels my personal training membership because after my free personal trainings it didn’t work out due to my inconsistent schedule and financial struggles. Then, I get charged $149.99 on 5/28. $149.99 on 6/16 and now I was just charged $300 on 7/5. All While promising I’m going to get a “check from corporate in the mail for reimbursement”. I followed up with this man MULTIPLE TIMES. On the phone and in p... read more
My wife and I have been members of Edge Fitness for a few years and slowly stopped going. We signed up at the same time and had associated accounts. When it came time to cancel there was no option to cancel online. When I went into the center to cancel in person they only let me cancel my account and not my wife’s even though they could see they were associated. My wife will now need to physically come in herself to cancel her account. I understand this is a common practice for gyms, but it still feels overly burdensome. For... read more
This club management team canceled my membership after I was harassed and threatened with physical violence. ?A man threatened to "push me the **** off" a machine because I was resting between sets. When I yelled for a trainer because I felt unsafe, the trainer stood by, did absolutely nothing to intervene, and then just walked away. My guest actually had to step between us because staff completely abandoned the situation. When it eventually "settled" somewhat, the manager offered to walk me and my guest to our car which I a... read more
Horrible place.never any gym equipment available. Everyone’s on top of each other. Overpriced and when you try to cancel your membership they don’t let you cancel and continue to bill you. NEVER EVER AGAIN. 0 stars. Despicable
Several days ago I called about my account charge and was told someone would call me back. They never did. So I called to cancel and they told me I had to email with a certain number. After emailing someone for help they told me I was charged $60 for a yearly enhancement fee. I absolutely positively was not verbally told about that fee at sign up. I would have never signed up if that was the case. Hiding that in a contract is absolutely insane. When I asked for my contract they told me I need to call my club to get that. I c... read more
I cancelled my membership in March of 2020 when Covid hit. I emailed them and left them a voice message as their centers closed down. They say they never received my messages and continue to harass me for money they believe to be owed them. I moved out of stated and even told them this a second time that I cancelled this.
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4 star rating with 684 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close tomorrow at 12:00 a.m.