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The Edge Fitness Clubs
- Gyms
- Attleboro, MA
About this business
Location details
1110 Newport Ave, Attleboro, MA, 02703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Edge Fitness is a total scam. DO NOT! I repeat DO NOT sign up for this gym. First off they entrap you in a two year contract and make it impossible to cancel. Cus service and the clubs are no help. Even if your contract is set to non renewal they will still continue to charge you and guess what the price goes up 5 dollar. The only way you can cancel is by sending an email that takes 5-7 business days to get back to you and the cherry on top is you have to pay for any char that fall within the 30 day time frame of when you se... read more
Business response:
Hello we are sorry to hear your frustration. We do try to be very transparent, by detailing out all terms in your membership agreement, so that nothing will not come as a surprise to our members, as well as posting it publicly on our website: https://www.theedgefitnessclubs.com/support/how-do-i-cancel-my-membership We also do offer open ended, no contract, membership options for added flexibility.
I recently canceled my membership here. Staff has a mix of nice and stuck up employees. No matter what time I go maintenance always cleans right where I stretch. It is over crowded mostly every time I go. They recently changed the times so it's not 24 hours any more. Not what I originally signed up for. I really feel disappointed.
Business response:
We're sorry to hear about your recent experience. We strive to provide a comfortable environment for all our members and your feedback is valuable in helping us improve. We apologize for any inconvenience caused by the changes in our operating hours and will take your comments into consideration. Thank you for your feedback.
I tried to reach out to edgecares email, which I'm starting to think isn't real. Multiple times I haven't gotten any response. I constantly get emails and messages about a forgiveness option which I've called about and there is still no way to help. Frank Deniz in north Attleboro MA is unprofessional and doesn't ever call back but can send me multiple emails about a renewal plan... smh place is a scam
Business response:
Hello Mason, we are disappointed to see your review. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review, so we may gather more information in order to properly address your concerns.
Horrible Gym! The employees are rude, equipment is alright but this gym is over packed as well. But main reason, I was followed to my car a couple of times and contacted customer service about how unsafe I felt bad wanted to cancel my membership and didn't feel safe going to the gym to speak to anyone. They do not care for the safety of their members just getting their money. Which is really sad! I will never go back and will tell everyone to can Le their membership and go to a private gym where the members and employees car... read more
Business response:
Hello Jasmin, we are disappointed to see your review. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review, so we may gather more information in order to properly address your concerns.
I tried to cancel my membership, the gym is a bit too far from me. However, they don't let you cancel unless you are moving 15 miles or more away or for medical reasons. I hate this gym, but I can't cancel because I am healthy and in the area. DON'T GO HERE UNLESS YOU WANT TO BE TRAPPED! Not worth your money.
Business response:
Hello Eva, we are sorry to hear your frustration. We do try to be very transparent, by detailing out all terms in your membership agreement, so that it will not come as a surprise to our members, as well as detailing it on our website FAQs: https://www.theedgefitnessclubs.com/support/payments-billing-and-cancellation-policies We also offer a cancel window upon signing the agreement, if the terms are not a good fit for you. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com if you wish for us t... read more
The EDGE used to be decent when it first opened up, but now that it is up and running it is very crowded and most gym goers are not respectful of others' needs to use the weights and machines. One gym goer had her towel, back back and phone on one machine while she used two others. Also, I have overheard gym goers make disparaging comments about other gym goers in the locker room, which makes the whole atmosphere unsettling and unsafe. Unfortunately, RI and southeastern MA do not have a healthy variety of fitness center opti... read more
Business response:
Hi Greg we are really disappointed to read your review. We always want our members to feel comfortable while working out in our clubs. If at any time you witness other members who are not adhering to proper gym etiquette, we do encourage you to notify a manager so that it may be addressed on the spot. You may also feel free to reach out to us at edgecares@theedgefitnessclubs.com with any specific concerns.
If you want to cancel after your 12 month contract they force you to pay for an additional month. Customer service was not helpful. Awful experience.
Business response:
Hello Cameron, we are sorry to hear your frustration. Although we cannot change our cancel policies, we do try to be very transparent, by detailing out all terms in your membership agreement, so that it will not come as a surprise to our members, as well as detailing it on our website FAQs: https://www.theedgefitnessclubs.com/support/payments-billing-and-cancellation-policies We also offer a cancel window upon signing the agreement, if the terms are not a good fit for you. Please feel free to reach out to us directly at edg... read more
This business sucks. I tried to bring my sibling into the gym with me because it's a personal health thing however we weren't able to unless I had a parent or guardian come into the gym with me and signed a waiver for my SIBLING. This is by far one of the most heavily regulated gyms I've been to and everyone should have access for a way to better themselves. This place is definitely NOT A PLACE I WOULD RECOMMEND unless you wanna go through a big hassle just to better your life and the way you want to get moving for yourself.... read more
Business response:
We are sorry to hear your frustration, however we do have a policy for minors in place for their safety and well-being: https://www.theedgefitnessclubs.com/support/edge-age-requirements
They fucked up my day I was supposed to work out and Larry put me to the fucking side because my agreement fucking expired. How the fuck am I supposed to know that shit you're supposed to let me know every time I fucking sign up to go in the fucking gym, so they have to remind me when I'm about to work out and now I have to fucking go because I spent most of my time sitting in a fucking chair listening to a bunch of bullshit, when I'm supposed to be working out delivery killed my fucking day I don't even get a fucking apolog... read more
Business response:
Hello Isais, we have 3 membership types to choose from, in order to give our members several options to best fit individual needs and budgets. You can see a breakdown of each membership type and the amenities included on our website. If you should have any concerns, please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com.
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4.1 star rating with 376 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 4:00 a.m.