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The Edge Fitness Clubs
- Gyms
- Orland Hills, IL
About this business
A premier workout studio exclusively available in our Connecticut clubs. Our studio provides a stress-free and private environment for individuals to focus on their fitness goals without the distractions of a busy gym. Our Total Fitness Studio is equipped with state-of-the-art equipment to help our members achieve their fitness goals, no matter their experience level.
Location details
9231 W 159th St, Orland Hills, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
If I could give zero stars for this so called Gym facility, I would. I have been working out for 29 years and never ever have I experienced such a mediocre type gym from their services, equipment and staff! They love to give the runaround about any type of complaint or concern I addressed. I emailed that manager of theirs so many times without any replies or cares. He is never around when needed. They take the money but do not provide the service. Machines take months and months to be fixed. The staff they hire have n... read more
If I could give zero stars, I would This gym is impossible to cancel, I've gotten the run around now for 2 months.. I reached my year point 2 months ago. Went in to speak to someone last month about quitting, was told to do it online. I stood there insisting to speak to the manager in charge... the man at the front, walked to the back, supposedly spoke to someone, and came back.. took my info and said "your canceled" Next month... another charge! I am livid at the point, about to contact the BBB, and if even take it a ste... read more
I filled out the forms online for a three day pass, but I came to the gym. The front attendant refused to honor it. I asked if they could show me in the forms I filled out where it said that their location would not participate in the three day pass, and they told me that it was not in writing. they then tried getting me to pay $50 for a three day pass which is more than what most places charge for a whole month. Do not recommend!
Great gym to workout. Lior that works in billing doesn't explain all the details when signing up for private instructor nor does it tell you all the charges on The Edge Payment History. So the total cost you pay and see on the app does not include your monthly membership and that is not listed on your history. I was told to refer to the cc statement. That's pretty shady. You should see all deductions not just partial. I called multiple times to put my membership back on hold due to a continuous back injury and other me... read more
They can't maintain staff so if you get a physical trainer with them, your trainer won't be there long. Staff told me I had to come in to cancel, then when I showed up said I had to cancel through an email (customercare@abcfitness.com). They said via email you have to give them 30 days notice before you quit so be prepared to pay an extra month. This was not communicated at any other point. Shady tactics, poor administration, not the cleanest, seems like most people that go there are highschoolers. There's better options for... read more
Horrible policy! Awful customer service. No response from staff until you become a rude person to get noticed. You can't freeze the account. You can't downgrade the account. Not family friendly. When you sign up, they don't explain the small details. No consideration if you have family responsibilities. No consideration whatsoever. Don't sign up if you travel, have other responsibilities, have a life. It's all about the money.
Very nice gym. However, there are a bunch of hidden fees. Got hit with a random $60 charge a couple months in and never received an adequate explanation of what it was for or why I was never informed about it during the sign up stage. Additionally, if at any point you decide to stop or move or switch gyms, they won't just let you cancel. They require a "proof of relocation" like a lease agreement or a university class schedule which is just all-around crazy. Of course, when signing the contract I should have read it, but you... read more
Went in as I signed up for the free week trial online, they asked me if I was in college (I am). They told me they don't offer week passes to college students because they might not sign up after (whats the point of offering anyone a week pass then?). When I asked if I could work out there for the day since I drove 20 minutes, the guy said yes, that will be $15. How did we go from a free week to $15 for the day? I am never coming here again on principle alone. Terrible.
When signing up they require 2 credit cards in case 1 wont bill. The past 3 months they have been charging my card a 30 late fee even with 2 cards on file. I just picked up on it after looking closer at my statement. Went in to talk to manager, and got nowhere. Was told to call 800 number. they were even worse. Can imagine what it will be like trying to cancel my membershi. Stay away. Better places out there
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.9 star rating with 520 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 4:00 a.m.