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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,163 reviews
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Diane B.'s profile image
Diane B. 
4 years ago

Dr and nurses here totally care about patients. Very thorough, professional, empathetic. Always have a great experience there. 

Business response:

Hello Ms. Brooks, You found out our secret!!!!!!! We LOVE our patients here at Complete Care and that is why we can offer the high quality healthcare from professional, KIND, COMPASSIONATE individuals! They was each and every ER experience to be the absolute best it can be, no exceptions! We're here 27/7 and always ready to help! Please get well soon and thank you so much!!!! 

Janis S.'s profile image
Janis S. 
4 years ago

No wait with top notch professional care. 

Business response:

Hello Ms. Steuart, Thank you for the kind review. We really appreciate the 5 stars and the fact you chose our Alamo Heights facility recently. We hope you get well soon. Thanks again! 

Mary E.'s profile image
Mary E. 
4 years ago

I needed to be seen after an MVA. The staff were kind, efficient and clear about procedures the clinic follows with an MVA. Both the tech and the doc were supportive, helpful and thorough. My husband and I both have had very good experiences at the Emergency Clinic at Alamo Heights 

Business response:

Hello Ms. Earle, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful that both your husband and yourself have visited our Alamo Heights location and had good ER experiences. We're here to help when you need us most. We hope you feel much better very soon! Thank you so much! 

JOSE S.'s profile image
JOSE S. 
4 years ago

Place was very clean. Everyone nice and professional. Well return and recommend. 

Business response:

Hello, Thank you so much for the kind feedback. We appreciate you taking the time to write and are thrilled that you'll recommend us to others and return in the future if you ever need emergency medical attention again. We'll be here ready and waiting 24/7! Get well soon and thanks again! 

Samuel S.'s profile image
Samuel S. 
4 years ago

No wait times. Professional evaluation. 

Business response:

Hello Mr. Smiley, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you had a good ER visit at our Alamo Heights location. We're here when you need us with our doors wide open! Please take care and thank you so much! 

John W.'s profile image
John W. 
4 years ago

Very professional and informative. Dr Guz is great ! The medical and checkin staff were very friendly. 

Business response:

Hello Mr. Williams, We really appreciate you taking the time to share your rating with us. Dr. Guz is fantastic, we tend to agree! We are so grateful for the kind words and 5 stars. We are always here and open for your immediate healthcare needs. Please get well soon and thanks again! 

Esther C.'s profile image
Esther C. 
4 years ago

Great service and help as always. Fast in and out, which was gratefully surprising, given the pandemic environment. 

Business response:

Hello Ms. Cruz, We really appreciate you taking the time to share your rating with us. We are so grateful for the kind words. Please get well soon and thank you so much! 

JULIE D.'s profile image
JULIE D. 
4 years ago

It’s nice going in what your bill will be. I hope I don’t get the bills later that usually happens at the ER 

Business response:

Thank you for noticing our transparent billing practices. You will receive an Explanation of Benefits from your insurance company and if you had lab or radiology services done, you could receive a bill from a third party service. The Emergency Clinic collects all charges upfront so that there are no surprises later. If you have any questions at all, please reach out so that we can help. Thank you for the 5 star review Ms. Dewinne. 

Rafael R.'s profile image
Rafael R. 
4 years ago

Dr. G Gregory is a wonderful human being! She is very personable and caring and took great care of our son. She also offered great recommendations! Wish she could be our regular doctor! 

Business response:

Hello Mr. Ramirez, Dr. Gregory is fantastic and we are so lucky she is part of the Complete Care family. Thank you so much for the compliments, we'll make sure to pass those along! Please take care and thank you so much! 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,163 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.