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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,331 reviews
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Edward E.'s profile image
Edward E. 
4 years ago

Thorough, professional ,and love the billing policy 

Business response:

Hello Mr. Edmonson, Thank you for the kind words! We appreciate and value your opinion. We are so pleased you had such a good experience at our Alamo Heights facility. Please take care and thanks again! 

SOTERO F.'s profile image
SOTERO F. 
4 years ago

Great customer service, short wait time, and carrying staff. Would definitely recommend to family and friends. 

Business response:

Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you had a good ER visit at Complete Care. Please take care and thank you so very much! 

Robert K.'s profile image
Robert K. 
4 years ago

Dr Gregory is amazing. It was a very busy morning in the ER, but she made me feel like I was the only patient in the place. The staff were also fantastic. Fast and efficient, I had my COVID PCR results in under an hour, got necessary treatment, and left very satisfied. Thanks Alamo Heights Emergency. 

Business response:

We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Alamo Heights facility recently. Thank you so much for the kind words and truly, Dr. Gregory is FANTASTIC! We hope you feel much better very soon. Thank you again! 

Charles M.'s profile image
Charles M. 
4 years ago

Great medical care, treatment plan worked perfectly I did not like waiting 45 minutes to be seen by the doctor at 5:13 am mid-week with no one in line ahead of me or in the lobby before and after I arrived. Cost was great 

Business response:

Hello Mr. Mazuca, Thank you for y our feedback on our Alamo Heights facility. We are so happy you received good care with us and we're sorry about the delay in treatment. We are here and ready to help 24/7 with all emergency medical issues. Thank you again and we hope you feel much better very soon! 

Diane B.'s profile image
Diane B. 
4 years ago

Dr and nurses here totally care about patients. Very thorough, professional, empathetic. Always have a great experience there. 

Business response:

Hello Ms. Brooks, You found out our secret!!!!!!! We LOVE our patients here at Complete Care and that is why we can offer the high quality healthcare from professional, KIND, COMPASSIONATE individuals! They was each and every ER experience to be the absolute best it can be, no exceptions! We're here 27/7 and always ready to help! Please get well soon and thank you so much!!!! 

Janis S.'s profile image
Janis S. 
4 years ago

No wait with top notch professional care. 

Business response:

Hello Ms. Steuart, Thank you for the kind review. We really appreciate the 5 stars and the fact you chose our Alamo Heights facility recently. We hope you get well soon. Thanks again! 

Mary E.'s profile image
Mary E. 
4 years ago

I needed to be seen after an MVA. The staff were kind, efficient and clear about procedures the clinic follows with an MVA. Both the tech and the doc were supportive, helpful and thorough. My husband and I both have had very good experiences at the Emergency Clinic at Alamo Heights 

Business response:

Hello Ms. Earle, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful that both your husband and yourself have visited our Alamo Heights location and had good ER experiences. We're here to help when you need us most. We hope you feel much better very soon! Thank you so much! 

JOSE S.'s profile image
JOSE S. 
4 years ago

Place was very clean. Everyone nice and professional. Well return and recommend. 

Business response:

Hello, Thank you so much for the kind feedback. We appreciate you taking the time to write and are thrilled that you'll recommend us to others and return in the future if you ever need emergency medical attention again. We'll be here ready and waiting 24/7! Get well soon and thanks again! 

Samuel S.'s profile image
Samuel S. 
4 years ago

No wait times. Professional evaluation. 

Business response:

Hello Mr. Smiley, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you had a good ER visit at our Alamo Heights location. We're here when you need us with our doors wide open! Please take care and thank you so much! 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,331 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.