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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,331 reviews
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Teresa D.'s profile image
Teresa D. 
5 years ago

So friendly, knowledgeable, kind, professional. I was so glad I chose to go there. Was in and out in no time but they took all the time with me that I needed. 

Business response:

Hello Ms. Damore, We are so happy you chose Complete Care also!!! We're glad you found your wait time to be short but the service exactly what an ER patient deserves! Were always open and ready to serve our community! Please get well soon and thank you so much! 

BARBARA S.'s profile image
BARBARA S. 
5 years ago

Very helpful and informative. Got all the information I needed… stopped me from second guessing myself ! 

Business response:

Hello Ms. Shannon, Thank you for choosing our Alamo Heights facility recently. We are happy to hear you had such a good ER visit. Please get well soon and thank you again! 

JANE W.'s profile image
JANE W. 
5 years ago

Excellent service by all the staff. Friendly, professional, personable. Helpful 

Business response:

Hello Ms. Wakely, Thank you for the 5 stars, kind words and taking the time to give us feedback! We appreciate and value your opinion. We're open 24/7 and always here and ready to help with any emergency medical issue. Please take care and thanks again! 

Kaye W.'s profile image
Kaye W. 
5 years ago

Seen quickly Early evaluation to determine problem Once problem defined treatment initiated quickly The most outstanding aspect was the genuine desire to initiate treatment and start with delay. Prior to starting treatment a complete explanation of the type of treatment And it’s indication was provided In summary, a very satisfying experience. Would recommend obtaining treatment there to anyone 

Business response:

Hello Ms. Wilkins. Thank you so much for taking the time to leave an excellent rating. We really appreciate your trust in us. We are thrilled to hear that you had such a good ER visit and that you would recommend us to others! We value your opinion! Thank you again and please get well soon. 

Joan A.'s profile image
Joan A. 
5 years ago

I was impressed with the quality of the care. I also appreciated getting feedback in aftercare services. The staff were personable and efficient. 

Business response:

Hello Ms. Alton, Thank you for your kind review and 5 star rating for our Alamo Heights location. We appreciate you taking the time to write. We are open and ready to help 24/7, even on holidays! Please take care and thanks again! 

Erin M.'s profile image
Erin M. 
5 years ago

Seen very quickly; Good explanation of what the problem was, and sent out the door with the prescriptions and information I needed to treat the condition. 

Business response:

Hello Ms. McNiece, We really appreciate you taking the time to share your rating and experience with us. We are so grateful you took the time to write! So happy to hear you had such a good visit at Complete Care. Please get well soon and thank you again! 

Charlotte F.'s profile image
Charlotte F. 
5 years ago

Front desk, Erica, is very friendly and engaging and professional. Then I waited to see the nurse practioner Barbara who is so knowledgeable About Covid and flu. She is excellent Had good experience with all of the staff 

Business response:

Hello Ms. Folson, Thank you for the 5 stars and kind feedback. We loved that you were impressed with Erica and NP Barbara. We think they're top notch! Really appreciate you taking the time to tell us a bit about your ER experience with us. We hope you feel much better very soon! Thanks again! 

DONALD B.'s profile image
DONALD B. 
5 years ago

Our experience couldn’t have been better. The nurses and doctor were all caring and knowledgeable and ran all the tests necessary to determine whether something more than their diagnosis of Covid was causing the symptoms. We were in and out within an hour and a half, and the meds they gave my husband intravenously made a tremendous difference. They gave very specific instructions, both written and oral, for what we were to do upon his release, and told us to call at any time with questions or concerns. I have already highly ... read more

Business response:

Hello Mr. Beeler, We are thrilled your ER visit at our Alamo Heights location could not have been better! We are so happy with the 5 star rating and recommendations. You'll find the exact same type of caring, concern and treatment no matter the day or time you may need to visit in the future. We're open 24/7 and always ready to help. We hope your husband stays on the road to recovery. You both, please take care. 

Oscar W.'s profile image
Oscar W. 
5 years ago

Great care and great doctor and staff 

Business response:

Hello Mr. White, Thank you for taking the time to give us feedback and the 5 star rating! We value your opinion and hope you feel much better very soon. Thank you again! 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,331 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.