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The Emergency Clinic at The Pearl
- San Antonio, TX
About this business
The Emergency Clinic Pearl offers fast, effective, and comfortable 24 hour emergency room care serving San Antonio, and the surrounding area. Our 24 hour ER center provides services to manage both major and minor emergencies for all ages. Whether a patient is facing the flu or serious chest pains, our knowledgeable physicians are available around the clock to provide personalized, comprehensive, and compassionate care with cutting-edge medical equipment. Our emergency room provides elite medical care for all residents of Sa... read more
Location details
2015 Broadway Street, San Antonio, TX, 78215, United States
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The staff, doctor & nurses are very caring and professional. They go out of their way to provide excellent service.
Business response:
We greatly appreciate your positive feedback about our staff, doctors, and nurses. Your kind words mean a lot to us, and we're glad we could meet your expectations. Thank you for taking the time to reach out and share your experience.
Zero wait time. Everyone was kind and attentive making sure my issue resolved.
Business response:
Hello Ms. Warnken, Your feedback is incredibly valuable. We're glad to hear you had zero wait time and received kind and attentive care. Thank you for sharing your experience with us. We value your opinion. Please take care and thanks again.
Trying it out. Looks like works.
Business response:
Hello Ms. Castillo, Thank you for taking the time to try out our Pearl location. We're happy you chose Complete Care among all the other choices you have. We love being able to provide high quality healthcare to our community. Please get well soon. Thanks again.
Everybody was very professional!!
Business response:
We're excited to hear that you found our team very professional! Thank you for your feedback.
I was checked in quickly and didn’t have to wait long before being called back to be treated. Staff was friendly and thorough in their treatment and care. They gave me recommendations on pharmacies I could use to pick up my prescriptions that are 24 hours since I was seen late in the evening. Highly recommend this Urgent Care!!
Business response:
Hello, Thank you for your review! We are glad to hear that you had a positive experience at our ER, The Emergency Clinic at The Pearl. We are here and always waiting to help with whatever your issue might be. We are here 24/7 as well! Please take care and thank you again for the kind words. Happy New Year!
Dr Tubbesing was wonderful!!
Business response:
Hello Mr. Bearden, We're ecstatic to hear that Dr. Tubbesing was wonderful - (We think so too!) Thank you for choosing The Pearl when you were under the weather. We are open 24/7 and always ready to help. Please take care and thank you so much! Happy New Year!
Dr was great Nurse was great! I would see this Dr again … if I had to!
Business response:
Your review is appreciated. We're glad to hear that you had a positive experience with our doctor and nurse. Thank you for sharing your feedback.
They were very quick, very friendly, got me checked out and got me the answers I needed and gave me a list of great specialists in my area in case I had any more issues. I even got a follow-up call the next morning!
Business response:
Your positive experience is greatly appreciated. We are glad we could provide you with quick and friendly service. Thank you for sharing your feedback!
Previous experiences have been good. However, this visit, the nurse (initials M.B?) was not professional and had a really unpleasant attitude. When I was trying to explain symptoms and my situation she seemed annoyed and had a nasty look on her face. Additionally, upon trying to put in an IV line she stuck my right arm twice, second time pulled it out “accidentally”. Therefore had to move to my left arm for a third try. The needles used hurt so I left feeling even more battered. I will think twice about going back to this lo... read more
Business response:
Thank you for providing your feedback. We pride ourselves on providing compassionate care and we apologize for the experience you described with the nurse. We would appreciate the opportunity to learn more about your experience and address your concerns. At your convenience, please call Jamey from our leadership team at 817-527-0167.
Frequently asked questions about The Emergency Clinic at The Pearl
How is The Emergency Clinic at The Pearl rated?
The Emergency Clinic at The Pearl has a 5 star rating with 1,161 reviews.
When is The Emergency Clinic at The Pearl open?
The Emergency Clinic at The Pearl is open now. It is open 24/7.