The Family Mortgage Team at LeaderOne Financial

Leigha G. 

on Birdeye

3 years ago

Smooth communication through the whole process 

Michael A S. 

on Birdeye

3 years ago

Very transparent process. They went above and beyond to make it happen. 

Michael B G. 

on Birdeye

3 years ago

Loved, the constant communication throughout the process. All staff members were professional and knowledgeable. Always satisfied! 

Andres E S. 

on Birdeye

3 years ago

Constant communication and willingness to work things out. 

Joycelin M. 

on Birdeye

3 years ago

I really liked that the pre-approval is underwritten, so it behaves like a cash offer. That really gives you an edge when putting in an offer. 

Therese L. 

on Birdeye

3 years ago

Everyone was great start to finish. Night and day experience from my past mortgage experience. So grateful I called and chose to work with Scott and Cheryl! 

Timothy A F. 

on Birdeye

3 years ago

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Janet R C. 

on Birdeye

3 years ago

Everyone - Scott, Michelle, John and Susan(?) were super pleasant, helpful, on top of everything and understanding of an old lady's questions and lack of knowledge. Everything was handled efficiently and I was notified of each step taken. Refi work was done ahead of estimated time and I am firoever grateful. They worked like beavers to find the best route for me to take. 

Jennifer S F. 

on Birdeye

3 years ago

The process on line was quite simple and made closing quicker. Liked ability to see, via their videos, the breakdown of the closing costs, etc. without having to go into office. Prompt responses to email. Trustworthy and knowledgeable staff. I would have appreciated a bit more "personal touch." For me, there was too much reliance on email and web. Client should not have to call to ask why there's a delay of over a week in underwriting - please pick up the phone and explain nothing wrong.